Sales/ Logistics Coordinator/ Supervisor
Al Mohanad Medical EST
Total years of experience :10 years, 10 Months
• Contacting manufacturers and managing supplies.
• Handling imported supplies from manufacturers.
• Set plans for exporting supplies for clients abroad
• Supervising and contacting clients in the locally and in the region for sales leads as well as for logistics coordination/ handling.
• Answering client questions regarding their account or sales products
• Understand customer needs and offer solutions and support
• Answer potential customer questions and follow-up call questions
• Work with sales team when closing sales
• Coordinating transportation providers to ensure prompt and proper movement of shipments
• Serves customers by selling products and meeting customer needs.
• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales’ leads and other trade factors.
• Provide full guidance to customers/ clients to enable industry best practices.
• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.
• Focuses sales efforts by studying existing and potential volume of dealers.
• Submits orders by referring to price lists and product literature.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, and merchandising techniques.
• Recommends changes in products, service, and policy by evaluating results and competitive developments.
• Resolves customer complaints by investigating problems, developing solutions, preparing reports, and making recommendations to management.
• Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications,
establishing personal networks, and participating in professional societies.
• Provides historical records by maintaining records on area and customer sales.
• Handled 2 assigned Projects as Sales Manager for those projects as per the following:
1- International events for local companies to participate abroad, such as Europe and SEA Market
2- Start up & set a full sales strategy to attract local companies & their products.
• Present, promote and sell products/services using solid arguments to existing and prospective customers
• Establish, develop and maintain positive business and customer relationships
• Reach out to customer leads through calling
• Analyze the territory/market’s potential, track sales and status reports
• Supply management with reports on customer needs, problems, interests competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends
• Continuously improve through feedback
• Coordinates marketing activities such as promotions, offers, and marketing products.
• Coordinate and monitor supply chain operations
• Supervise orders and arrange stocking of raw materials and equipment to ensure they meet needs
• Communicate with suppliers, retailers, customers etc. to achieve profitable deals and mutual satisfaction
• Plan and track the shipment of final products according to customer requirements