Business Manager
DECI-LTD
Total des années d'expérience :14 years, 1 Mois
• Developing business goals and objectives that tend to growth and prosperity.
• Designing and implementing business plans and strategies to promote the attainment of goals.
• Establish and maintain relationships with third parties/vendors.
• Excellent client-facing and internal communication skills.
• Attending conferences and events to check for potential clients and add knowledge.
• Setting goals and developing plans for business projects leads to revenue growth
• Researching, planning, and implementing new target market initiatives
• Researching prospective accounts in target markets
• Pursuing leads and moving them through the sales cycle
• Ensuring that all projects are delivered on-time, within scope and within budget
• Manage the relationship with the client
• Implementing Strategic planes during (COVID-19) to make sales
• Handling all SUNFASHION stores (Lagoona, Doha Festival City, Mirqab)
• Coaching & training team members about (product, customer service) and all the business needs
• Getting one to one clients feedback about the overall experience
• Meeting sales goals by training and motivation
• Monitoring and providing feedback to management about products and teams, by suggesting proper solutions to each situation.
-Working in direct connection with General Manager, drive sales.
- following up on the customer needs.
-Checking the quality of the product, communicating with the suppliers for feedback and better results in next deliveries.
-Do check control on the warehouse, regarding deliveries, receiving shipments.
-Scheduling & team training.
- Grew sales by 30% through management of planning, production and buying for this brand (Women & Kids wear, as well accessories)
- Built strong relationships with domestic and international vendors, easing negotiations to achieve
delivery dates and cost targets each season.
-Increased departmental profit by 6%
- Lowered running out of stock level by 10% in 3 months, while maintaining low overstock rate
- Improve efficiency by communicating inventory issues to customer service, warehouse and store
- Work closely with receiving and follow up on shipment orders
Increasing sales 35 %, daily reports to higher management, arranging target and team schedule.
• Responsible for the product performance
• Achieved monthly target in 6 months, with one high month 40 % over the monthly target
• Conduct daily and weekly meetings discussing all the shop figures and issues
• Making the team serve the best customer service to satisfy the customers
• Training the team how to be a good leaders and lead them by example
• Held on meetings about (New concepts, new products) to make the best turnover.
• Created a set of strategies that helped minimize store costs by 12 %
• Achieved target around 65 % these years
• Responsible for receiving new shipments
• Follow up on the floor for the staff and their performance
• Responsible for achieving index and target each month
• Put action plan for every week concerning target and KPIs,
• Put a monthly plan to be achieved
• Manager for five branches ( CITY MALL, BEIRUT MALL, DOWN TOWN, TAKLA HAMRA, LE MALL DBAYEH )
• Training as assistant brand manager, by Holding meetings for the managers concerning their shops performance and how to put and action plan in order to make a better performance, following up the monthly target with our brand manager, and the product distribution, studying the KPIs and make an action plan to achieve the target every season.
• Customer Service
• Responsible for replenishment and items in the shop
• Responsible for the Stock organization
• Responsible for folding and styling of the shop
• Maintains the stability and reputation of the store by implementing the organizations policies and clearly exercising its rules and regulations.
• Doing admin works, worked on Navision, and NCR.
• Touch and Alfa Support
• Responsible for the whole shop
• Responsible for the Accounting of the shop
• Customer Care
• Coaching children: -How to be affective members in society.
• How to choose their suitable career.
• How to paint and express their feelings in drawings.