Abdallah Ragab

● Collected, wrangled, and analyzed large datasets on sales, delivery times, and customer feedback to identify key
business trends and bottlenecks, enabling stakeholders to address 5 critical delivery issues and improve customer
satisfaction scores by 12%.
● Automated data collection and wrangling across 5 sales, logistics, and customer feedback sources, reducing manual
processing time by more than 40% and accelerating insight delivery.
● Developed analytical models and performance metrics to evaluate business operations and support strategic decisions.
● Designed and maintained interactive dashboards and reports to present key findings to stakeholders.
● Applied statistical methods and predictive analytics to forecast trends and optimize decision-making.
● Communicated technical insights clearly to both technical and non-technical audiences.