Abdallah Abdelgwad Muslhy, SR.VOIP Engineer

Abdallah Abdelgwad Muslhy

SR.VOIP Engineer

It synergy

Location
Egypt
Education
Bachelor's degree, Information System
Experience
14 years, 11 Months

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Work Experience

Total years of experience :14 years, 11 Months

SR.VOIP Engineer at It synergy
  • Egypt - Cairo
  • My current job since October 2014

Design, implementing and configuring VOIP System Based on Asterisk.
 Monitoring VOIP Servers.
 Suggesting and providing IT solutions to business and management problems.
 Ensuring that all VOIP equipment complies with industry standards.
 Working closely with other departments/organizations and collaborating with other IT staff.
 Planning and implementing future IT developments and undertaking project work

SR.VOIP Engineer at Innovcia Contact Center
  • Egypt - Cairo
  • March 2013 to October 2014

Design, implementing and configuring VOIP System Based on Asterisk.
 Monitoring VOIP Servers.
 Suggesting and providing IT solutions to business and management problems.
 Planning and implementing future IT developments and undertaking project work.

System Administrator (Out Sourced) at EngVillage
  • Egypt - Cairo
  • March 2011 to March 2013

Implement Asterisk server and configure Asterisk server functionality as IVR, create extensions
, create a queue, create ring group, voicemail, call recording, Time condition, incoming route
, custom context module and dial pattern polices for outbound .
 Integrate Asterisk server with Panasonic exchange.
 SIP or lax protocols to connect Different systems.
 Configure ATA devices as PSTN interface (spa400 and gxw 410x).
 Fax over IP using HylaFax.
 Call center Module for Elastix.
 Accomplish many CCTV Systems in many companies.

System Administrator at Glory Egypt for telecommunications
  • Egypt - Cairo
  • June 2009 to February 2011

Implement Asterisk server and configure Asterisk server functionality as IVR, create extensions
, create a queue, create ring group, voicemail, call recording, Time condition, incoming route
, custom context module and dial pattern polices for outbound .
 Integrate Asterisk server with Panasonic exchange.
 SIP or lax protocols to connect Different systems.
 Configure ATA devices as PSTN interface (spa400 and gxw 410x).
 Fax over IP using HylaFax.
 Call center Module for Elastix.
 Linux System Admin.

Education

Bachelor's degree, Information System
  • at , Mansoura University
  • June 2007

B.Sc. Degree of Information System from Computer and Information faculty, Mansoura University. • Graduation year: 2007. • Major: Information System. • General Grade: Good. • Graduation project: 3D simulation. • Graduation project grade: Excellent.

Specialties & Skills

Call Center
Asterisk
Appliance Devices
System Integration
SIP,H323,MGCP
Cisco GW
Elastix ,Trixbox and SwitchVox Voip System
Telepresence
Elastix Call Center Module
IP telephone
Asterisk server under Linux
FXO ,FXS and PRI Installation and configuration
Kamailio Proxy Server
Linux – Ubuntu/ CentOS / Red Ha

Languages

Arabic
Native Speaker
English
Intermediate

Training and Certifications

CCNA Collaboration -CICD 210-060 (Training)
Training Institute:
OVER IP
CCNA Collaboration (Certificate)
Date Attended:
June 2016
Valid Until:
June 2019
CCNP Collaboration –CIPTV2 300-075 (Training)
Training Institute:
OVER IP
CCNP Collaboration -CIPTV1 300-070 (Training)
Training Institute:
OVER IP
CCNA Collaboration -CIVND 210-065 (Training)
Training Institute:
OVER IP
Cisco Video Network Specialist (Certificate)
Date Attended:
June 2016
Valid Until:
June 2018