abdalrahman al hadidi

Clinical Application Analyst at Electronic Health Solutions

• Jordan
• January 2009 to January 2018

Demonstrated detailed technical knowledge of
assigned applications.
* Taught customers to optimize use of assigned
applications and specific project-driven tasks.
* Served as customer support assistant, fielding
technical support concerns and guiding users
through proper use of applications.
* Applied in-depth knowledge of applications to
satisfy customer requirements for enhanced
functionality.
* Answered technical questions regarding
business and clinical aspects of application and
implementation.
* Troubleshot incidents reported by end-users to
schedule system changes and identify
permanent solutions.
* Analyzed existing systems and databases and
recommended enhancements to solve business
needs
* Offered input for complex documents to
support client-ready final versions.

• January 2003 to January 2018

medical representative at Al Eiman Drug Store

• United States
• January 2005 to January 2018

Arranged appointments with doctors,
pharmacists and medical teams to raise
awareness of latest product launches.
Languages
Arabic - mother tongue.
English - Fluent.
* Managed sales plan activities, promotions, and
product launches resulting in expanded
revenues and branding.

Staff Pharmacist

• January 2002 to January 2018

Pharmacy one
* Assessed correct identity, strength and purity of
medications when filling prescriptions.
* Checked prescriptions for appropriate dosage,
drug interactions, allergies and contra-
indications before dispensing medications.
* Delivered training on medical device use and
storage to enhance support for different groups
of patients.

• January 2003 to January 2017