Consumer Facility Officer
First Finance company
Total years of experience :12 years, 11 Months
• Meet VIP customers of potential financing.
• Credit analyst.
• Contract controller.
• Customer facilities services.
• Match the customer’s financing eligibility to the available loans.
• Analyze the customer’s financing eligibility for first confirmation or rejection
• Advise customers about their payment procedure and process according to their eligibility.
• Provide the sales management with the customer’s file and information.
• Create more listed companies to be financed.
• Sort VIP contacts according to company’s criteria
• Contact target persons and study the case of eligibility
• Consult the clients with the suitable type of product
• Follow up with client for further clarifications
• Follow up with the customers through phone calls and emails
• Gather information about customers from other branches.
• Calculate loan interest.
• Preparing required documents to be submitted to lawyers.
• Collect payments.
• Liaising with suppliers to check the progress of existing orders, recording sales and order information (sending copies to the sales office or entering the information into the computer system)
• Processed invoices, liaised with vendors, researched invoice discrepancies, resolved invoice problems
• Listen to customer requirements and presenting appropriately to make a sale, maintaining and developing relationships with existing customers in person and via telephone calls and emails
• Negotiate on price, costs, delivery and specifications with buyers and managers
• Acting as a contact between the company and its existing clients by gathering market and customer information
• Create detailed invoices documents, often as part of a formal bidding process that is largely dictated by the prospective customer
• Assist with accounts payable
• Provide general support t the accounting Department
• Attend team meeting and sharing best practice with colleagues.
• Respond to incoming email and phone enquiries
