Business Analyst
agilitylogistics-kuwait
Total years of experience :11 years, 3 Months
Job Role: Business Analysis & Implementation
Period: from June 2005 till present
Role Description: Responsible for analyzing the needs of the business and its customers and coming up with solutions to business problems; involved in the management multiple small projects to enhance the existing functionality and processes for global law; Managing the work from initial request through estimation, approval, requirements, build and implementation.
- Delivered Functional and User Acceptance Testing.
- Writing Business Requirement Specifications that successfully delivered necessary change in a manageable and non-intrusive way.
- Travelling to various locations in the GCC to engage with multiple stakeholders across the company to ensure all processes and requirements were accurately defined.
- Implementation of new designs within the Business Operating Model.
- Involved in workshops / training / presentations.
- Assisting in the preparation of user and system test plans.
- Providing a link between the company, customer, the development team and any third-party regarding software functionality throughout the development cycle.
Project: MicroClear Customs (Computerized Customs Modernization System)
Project Description: it is an integrated System provides support for communications between the customs core processing systems and new or existing other governmental information systems and trade communities' systems. It provides a core set of customs.
Transactions that can be deployed across multiple channels/devices; the core services cover all aspects of customs business and trade facilitation.
Some of Sub-Applications includes:
- Registration of Stockholders, Broker Affairs Applications
- Manifest, Declaration, Cargo, Inspection and Clearance
Processing Applications
- Transit, Temporary Admission Processing Applications
- Inward, Outward Processing Applications
- Free Zones and Duty Free Shops Processing Applications
- Accounting, Payment Collection, Refund and Financial Guarantee
- Processing Applications
- Risk Management, Investigation Systems.
- Rummage Tracking and Enforcement Investigation Applications
- Classification and Tariff Database and Quota Tracking systems
- Appeals, Legal Affairs, Rulings Interface and Document
- Management systems
- Warehousing System
- Valuation Database and Pricing Information Application.
Professional Experience
Technicalities:
- Knowledge of Expertise in integrated System design and development required for business process.
- Having a thorough understanding of how IT interfaces with multiple functional groups within an organization.
- Ability to construct process models including data dictionaries and volume estimates.
- Able to test business applications from a business perspective to ensure that all client requirements are incorporated into the design.
Management:
- Understanding service objectives and capturing business requirements through active listening & questioning techniques.
- Keeping abreast of new legislation and business law, company strategy and policy and being able to identify its impact on ICT projects.
- Able to prepare written proposals, requirements specifications, invitations to tender and solution specifications.
- Able to identify business & systems process improvements from Big Picture to detail level.
- Excellent communication skills to manage and liaise with business and technical consultants to explore business process improvement opportunities.
Company Name: Union of Workers, Ministry of Finance and General Administration of Customs
Client: General Administration of Kuwait Customs
Job Role: Business Analysis & Implementation Team Leader
Period: from October 2002 to May 2005
Role Description Responsible for scoping the business requirements and developing technical solutions; Involved in developing the implementation approach and managing the impact on all business areas; responsible for all aspects of the project from business analysis to plan management, stakeholder engagement and project management.
- Managed the analysis and implementation of several large Customs Locations.
- Strategic analysis undertaken and delivered to inform, manage and drive stakeholder expectations.
- Analysis & design for a web-based adaptable workflow system for use across the business to streamline endorsement procedure for administrative processes
- Operational Process Flow Reviews.
Projects:
Project1: GCC Unified Customs Declaration Application
Project Description: Modernization Kuwait customs processes to use GCC Unified declaration design.
Project Client: General Department of Statistics, auditing and Archive of Kuwait Customs
Project2: Statistical & Analysis Application
Project Description: statistics tool for key economic and policy decision-making purposes; provides historical data analysis capabilities to identify trends and patterns over a different period of time for analysis and post- audit declaration transactions, Import & Export trade consignment movement.
Project Client: General Department of Statistics, auditing and Archive of Kuwait Customs
Project3: Customs Investigation Application
Project Description: Building tool for policy investigation purposes, Provides historical data for detailed reports for a different period of time and using it for investigation and Security Purposes.
Project Client: Customs Investigation of Kuwait
Future Academy for Computer Sciences and Management Graduation Year: 2000 • Bachelor of Computer Sciences and Management