Abdulrahman El Wakel elwakel

Senior sales force Effectiveness specialist&sales admin supervisor at EG Medical Systems

• Egypt - Cairo
• My current job since March 2015

Senior sales force Effectiveness & sales admin supervisor from 1/3/2016 till now:
 Same responsibilities for the last position as SFE specialist.
 Sales Admin team supervision as to coordinate, plan and organize their duties and report their work to direct manger SFE Manger.
 Controlling buying process for all needed tender notes by sales admin team.
 Projects coordinator, prepare and organize highly important and risky tenders mentioning last Tenders the first one was approximately about 26 Million EGP related to Abraj Emirates group and also tender related to constructing 3 hospitals for Lawyer Syndicate.
 proud achievements:
 Thanks Letter from Business director as the whole firm achieved 95% of its target in DSO -Semester No 1 2016-(The indicator which I was responsible for its improvement).
 Certificate of appreciation from EG for outstanding performance in Q1 2017.

Sales force effectiveness (SFE) and commercial excellence specialist at EG Medical

• Egypt - Cairo
• March 2015 to March 2016

Main key player in reporting system of CRM program in whole company.
 Responsible for monitoring & facilitating the cycle of cash conversion from
inspection ending with collection.
 Following up with each line business manger the sales process dynamics by weekly meeting.
 Following up with collection department on daily basis collection processes and handle any critical issues.
 Coordinate between sales and collection departments and handling all bending issues.
 Conduct monthly meeting with chairman, SFE Manger and credit& collection manger as to preview sales and collection updated analysis.
 Enhance the cash conversion cycle through being enrolled in how business can be developed and improved through analysis techniques and how to implement those tools as to develop commercial work.
 Provides proactive support and assistance to SFE manger to insure effective planning.

(C.R.M (HR training programs consultant at Knowledge

• Egypt - Cairo
• July 2013 to March 2015

Mentoring the newly joined trainees for the proper training programs which satisfy their needs especially in their career path.
 Follow up with customer service team the quality of served training service for each attendee.
 Achieving individual sales target for sold training programs.
 Outbound follow up calls for already received inbound calls as registered in CRM program.
 Insure customer satisfaction for already and upcoming training programs which is related to his training needs.
 Designing survey questionnaire and introduce it by the end of the training programs and phone survey for each training program as to highlight negative points to operation team as to avoid and put more stress on positive feedback.

Acting As assistant store Manger at Mobile shop

• Egypt - Cairo
• July 2010 to May 2013