Abdelatif Elmarasy, Account Manager

Abdelatif Elmarasy

Account Manager

Egypy ) at United Automotive Company-KHAYAL Co

Location
Egypt
Education
Bachelor's degree, Accounting
Experience
17 years, 11 Months

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Work Experience

Total years of experience :17 years, 11 Months

Account Manager at Egypy ) at United Automotive Company-KHAYAL Co
  • Egypt - Tanta
  • My current job since January 2014

Responsibility:- Managing and supervising the daily operations and tasks that take place within the company’s accounting department and bank accounts, analyzing accounting data and preparing financial reports, organizing and preparing annual inventory and auditing operations, preparing and reviewing payment and receipt vouchers, analyzing differences and differences between revenues and expenses, preparing and managing budgets, making suggestions and improving systems The accounting procedures followed

Senior Call Center Manager at First Gulf Bank
  • United Arab Emirates
  • March 2012 to January 2014

Responsibility:- Handle Call Center Team And All Management And Answering Customer Calls, Handling Customers issues with efficiency and Proper way, Providing customers with the Bank service and products information, Following up complicated customer calls when required And Completing call notes and call reports as necessary and updating in the Report
Products :- All Banking Products

Senior Customer Service Officer at Standard Chartered Bank
  • United Arab Emirates
  • February 2010 to February 2012

Responsibility:- Respond to bank customers’ inquiries with credibility and clarity, attract new customers to the bank in accordance with the bank’s policy, deal with requests and complaints in a way that satisfies the customer and conforms to the bank’s policy, understand the requirements of each customer and provide the best appropriate banking solutions for him in a satisfactory manner, which ensures continuity of dealing with the bank and increasing profits Achieving the desired goal of decent sales and service in the bank and satisfactory to the customer
Products :- Islamic Finance, Auto Loan , Credit Cards, Listing New Company And Increase The Account Portfolios, Investment Product

Teller at Mashreq Bank
  • United Arab Emirates - Abu Dhabi
  • December 2007 to January 2010

Responsibility:- Responsible For All Banking Transaction Of Recording transactions, which involves logging checks and preparing transaction reports, Counting and packaging currency, Reconciling cash drawers, helping with loan applications, Exchanging foreign currency, Promoting the bank’s products and services, Keeping customers’ personal information confidential And Communicating with other bank team members

Senior Sales Supervisor Acting As Assistant Team Leader at Emirates NBD Bank
  • United Arab Emirates - Abu Dhabi
  • December 2005 to May 2007

Responsibility:- Managing the sales team in the bank and providing guidance and training for the team, setting goals and sales plans to achieve the desired goal, increasing bank profits and potential customers with a superior service and in line with the bank’s policy, discussing the banking transactions of the team at the bank’s headquarter with the bank’s audit department, preparing plans for the team and following up the DSR for each employee
Products :- Business Loan, Auto Loan, Personal Loan And Increase The Account Portfolios

Education

Bachelor's degree, Accounting
  • at Tanta University
  • August 2005

Account department,

Specialties & Skills

Languages

Arabic
Expert
English
Expert

Hobbies

  • football