Abdelaziz Younes, travel supervisor

Abdelaziz Younes

travel supervisor

unicharm

Location
Saudi Arabia - Riyadh
Education
Bachelor's degree, English Studies
Experience
17 years, 0 Months

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Work Experience

Total years of experience :17 years, 0 Months

travel supervisor at unicharm
  • Saudi Arabia - Riyadh
  • My current job since October 2013
Travel coordinator at Rotana Holding
  • Saudi Arabia - Riyadh
  • August 2011 to October 2013

•Assist clients in finding travel package deals for their needs
•Aid clients with reservations, transfers, changes, and cancellations
•Book domestic and international reservations for air travel, rail tickets, hotel and car rentals
•Secure new client sales and retention through customer service provided
•Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control
•Stay educated on airline rules, regulations and current affairs
•Create service contracts for group travel
•Provide alternatives for customer travel

travel consultant at Fursan travels
  • Saudi Arabia - Riyadh
  • May 2007 to July 2011

•Assist clients in finding travel package deals for their needs
•Aid clients with reservations, transfers, changes, and cancellations
•Book domestic and international reservations for air travel, rail tickets, hotel and car rentals
•Secure new client sales and retention through customer service provided
•Monitor and sort global distribution system (GDS) queues (or similar program) to maintain quality control
•Stay educated on airline rules, regulations and current affairs
•Create service contracts for group travel
•Provide alternatives for customer travel

Education

Bachelor's degree, English Studies
  • at faculty of Arts,English department
  • November 2005

Specialties & Skills

Soft Skills
Hotel Reservations
Tickets
ability to work on all ticketing systems
customer service
computer
Good organizational and management skills
ability to handle events ,work shops and training

Languages

English
Expert
French
Intermediate

Training and Certifications

Ticketing (Training)
Training Institute:
Galileo course
Date Attended:
April 2007
ticketing (Training)
Training Institute:
World Span
Date Attended:
December 2008
Ticketing (Training)
Training Institute:
Amadeus
Date Attended:
January 2010
Ticketing (Training)
Training Institute:
Sabre
Date Attended:
March 2010