Digital Solution Manager at Zain Group
Zain Group
مجموع سنوات الخبرة :21 years, 8 أشهر
Drive Zain Group-wide transformational change, reimagining processes within Zain Group HQ and Zain Telecom Operators, consult on systems automation strategies and ensure stakeholder buy-in.
Lead Zain Group API Management program to target new revenue stream and provide Zain’s customers with wide range of digital services.
Lead Automation program across Zain Telecom Operators.
Lead eSIM implementation strategy across Zain Telecom Operators.
Lead Business Support System (BSS) strategy including upgrades or new implementation across Zain Telecom Operators.
Developing Group Technology roadmap for Business Support System (BSS) including Convergent Technologies and Digital Enablement.
Assist Convergent Technologies director in giving direction, guidance, oversight and facilitating products that leverage on the converging of previously distinct technologies such as voice telephony and Internet into common interfaces on single devices.
Help in educating the organization’s management, staff, partners, customers, and stakeholders with regard to the company’s technological vision, opportunities, and challenges.
Ensure company technical problems are resolved in a timely and cost-effective manner
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Project Manager for Ericsson Convergent Billing solution (CBiO).
Acquiring resources from different department and coordinating the efforts of team members and third-party supplier (Ericsson) to deliver the projects according to the project plan.
Monitoring the project’s objectives and oversee quality control throughout its life cycle.
Manage the integration between CBiO and existing platforms (ERP, website, ATM... etc.).
Feasibility analysis for customer requirements/requests.
Play a role of Solution Architect.
Prepare the solution descriptions documents for Commercial products.
Perform business configurations in the Online Charging System.
Perform daily task and routines to ensure the Online Charging System is maintaining high service availability.
Planning systems dimensions
Managing the Online Charging System.
Generate Reports to ensure stability the Online Charging System and all services related to it
Design, write, and test the logical structures for the software using different technology like JAVA, C, C++, Javascript, Oracle and ASP.NET
MBA in telecommunication
Master degree in computer science and I did my project in database
I have been graduated from University of Khartoum with honor - second upper (Very good).