ABDELFATEH BEN AMARA, Head of Retail Operations

ABDELFATEH BEN AMARA

Head of Retail Operations

ABDAA Group for Export and Import

Location
United Arab Emirates - Abu Dhabi
Education
Diploma, Business And Economics
Experience
15 years, 9 Months

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Work Experience

Total years of experience :15 years, 9 Months

Head of Retail Operations at ABDAA Group for Export and Import
  • United Arab Emirates - Abu Dhabi
  • My current job since January 2024

Delivering World-class Exportation services
Outsourcing all type of Food products and Ready to wear from and to Hotels, outlets, department stores, supermarkets and hypermarkets
Delivering unique items and refined selection of New products
Negotiating and finalising all the different steps of the Supply chain management.

Property Consultant at Reportage Developer
  • United Arab Emirates - Abu Dhabi
  • June 2023 to January 2024

Had Reached a total Net Sales of 15 million including 12 properties
sold and finalized in less than 3 months.
Managed to close 3 deals with 3 different clients in the same day
with a total sales of 2.9 million with 1 international and 2 residents.
Successfully Outsourced potential international investors
Managed many sales events with special offers and huge projects
launching between Abu Dhabi and Dubai.
Helped many clients and Investors to get the best property of their
desires either residential or commercial.
Excellent coverage of all the Off-plan products across Abu Dhabi,
Dubai, Saudi Arabia, Egypt, Morocco and Turkey
Have worked closely with various Brokers Companies across the region to reach
the clients with the best real estate projects that suit their needs
Successfully monitored and achieved the weekly and monthly commercial targets
Visited multiple Brokers companies, provided them with needed presentations,
marketing material, sales offers and discounts updates
Had provided many massive training hours and technical sessions

Real Estate Specialist at Green island Real Estate
  • United Arab Emirates - Dubai
  • February 2023 to May 2023

Successfully Outsourced many potential Clients both end users and investors
Achieved a total of Net sales of 5 million dirhams in less than 2 months subject
of 2 properties 4 Bed rooms Villa with 3.7 million and 2 Bed rooms apartment
worth1.3 million.
Successfully Arranged Multiple Meetings with the developers and clients.
Had been Working closely with almost all developers with extensive coverage of
all Off-Plan Projects in Dubai and Abu Dhabi.

Retail Operations Director at ABDAA Group for Import and Export
  • United Arab Emirates - Dubai
  • November 2020 to January 2023

Outsourced new potential Markets from the outlets and the department stores
Successfully met with many international suppliers in the field.
Managed to link businesses with many potential export products
Helped many Marketing their new offered Tunisian products
Linked plenty of Ready to wear items as well all the Food items in and out
the country including big outlets, hotels and department stores
Negotiated all contract terms with the Purchasing team
Ensured and managed the best quality of imported and exported
services.
Had Followed up the reaching of the ordered products to
destinations as well as payments, booking ranges and items.Outsourced new potential Markets from the outlets and the department stores Successfully met with many international suppliers in the field. Managed to link businesses with many potential export products Helped many Marketing their new offered Tunisian products Linked plenty of Ready to wear items as well all the Food items in and out the country including big outlets, hotels and department stores Negotiated all contract terms with the Purchasing team Ensured and managed the best quality of imported and exported services. Had Followed up the reaching of the ordered products to destinations as well as payments, booking ranges and items.

Senior Client Advisor at Louis Vuitton LVMH
  • Türkiye - Istanbul
  • April 2022 to August 2022

Had met with and helped very esteemed clients and
distinguished guests and international clients.
Had Ranked many times one of the Top sellers in less than a
month. Successfully managed to sell very sophisticated products
to multiple clients in the same day in row.
Followed up customer’s accounts and related payments
Managed the product presentation and followed up the stock arrangement
Visual Merchandising, Warehouse management, items presentations, refilling and
pricing, clients follow up, orders delivery, staff control and stock receiving.

Head of Department Non-Food at Carrefour Sarit Center Mall MAF
  • Kenya - Nairobi
  • March 2019 to August 2020

Had joined the Non-Food Kenyan MAF team to open a new store called Sarit Center that was successfully opened in June 2019. Had achieved massive growth in total Volume Sales and Net Forecast after opening the business of the 3 different departments Light House Hold, Textile and Heavy House Hold by 17% in all sections. Ranked the best Non-Food Store in terms of product presentation, visual merchandising and selling area arrangement. Successfully and responsibly Led the Staff, supervisors and Managers teams with intensive trainings sessions and competition Visits which helped to develop their potentials and promote them quickly to Supervisors and Sales Managers of many sections.

Head of Department Non-Food: Textile, Light Household and Heavy household at CarrefourTALA Mall/ Carrefour Riyadh Park Mall MAF
  • Saudi Arabia - Riyadh
  • October 2015 to February 2019

Had joined the Non-food team to open together the Riyadh Park Store on April 2018. Achieved Outstanding performance of the 3 different departments Light House Hold, Textile and Heavy House Hold comparing to other stores with a growth in Net sales with 20% versus the forecasted sales. Had reduced drastically the out of stock of the Top selling items by 15% in all the sections which helped to maintain the availability of the best-selling items in the store. Had Achieved and ranked multiple times The best quality of product presentation and visual merchandising of all the set commercial events which made my store a pilot store for similar stores to follow. Had trained many Saudi new joiners managers on all retailing aspects during the Saudization process.

Head of Department Textile at Majid Al Futtaim
  • United Arab Emirates - Abu Dhabi
  • October 2012 to September 2015

Got promoted and Managed the Textile department sections including Men, Women, baby, children, shoes and Accessories towards reaching the budgeted turn over, Margin and Stock value.
Surpassed many months in row the Net Sales Forecasted in all sections.
Had Ensured the best product presentation in respect to the set planograms.
Had Reached new Records in Visual merchandising the campaigns and promotional
events. Controlled the Supplier negotiation, items selection and profitable fees
finalization Financing, budgeting and securing booking for collections and ranges.

Sales Manager in Carrefour Marina Mall with MAF Hypermarkets at Carrefour Marina Mall, MAF Hypermarkets
  • United Arab Emirates - Abu Dhabi
  • June 2008 to September 2012

MAF Retailing: Majid Al Futtaim Retailing Was responsible for the different sections of the light house hold department Managing all the daily tasks of the commercial sections including: Staff and Merchandisers duties, presentation of the products, pricing, presentation quality, visual merchandising, refilling of the aisles, gondolas and promotional areas Warehouse arrangement, merchandising follow up and stock control Inventory, clearance and discounts management as well as meeting with suppliers, item selection, fees negotiation, seasonal quantities bookings, deciding collections and ranges throughout the year with head office outsourcing team.

Education

Diploma, Business And Economics
  • at Assad Ibn El Fourat School
  • September 2024

Economics Studies Accounting Management history Maths quality management law Computer sciences English

Bachelor's degree, High Studies of Commerce
  • at ESCT: Ecole Supérieure de Commerce de Tunis
  • June 2024

Accounting and Finance international Marketing Quality Auditing international Commerce Import Export procedures Law and Legistlation

Higher diploma, Business And Management
  • at ESCT: Ecole Supérieure de Commerce de Tunis
  • June 2024

Business Management Studies Accounting Budgeting Marketing Law

Specialties & Skills

Top Management
Organisational Skills
Coaching Staff
Strategic Planning
Proven Leader
Product Presentation
MERCHANDISING
VISUAL MERCHANDISING
NEGOTIATION
BOOKING (RESOURCE PLANNING SOFTWARE)
COLLECTIONS
MASSIVE (SOFTWARE)
BUDGETING
FINALIZATION
OUTSOURCING
Supplier negotiation
Leadership
Asset Management
Auditing
Coaching
Human Management

Languages

Arabic
Native Speaker
English
Expert
French
Expert
Portuguese
Intermediate

Training and Certifications

TOEIC Business English Certificate (Certificate)
Date Attended:
August 2007

Hobbies

  • Air Sports