abdelfateh bendouzane, guest service representative

abdelfateh bendouzane

guest service representative

AL Ahli Hospital

Location
Morocco - Dakhla and South
Education
Bachelor's degree, hotel management
Experience
4 years, 6 Months

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Work Experience

Total years of experience :4 years, 6 Months

guest service representative at AL Ahli Hospital
  • Qatar - Doha
  • April 2013 to April 2015

20 April 2013-1 April 2015 : working as a Guest service representative.
AL Ahli Hospital, Doha (Qatar)
-Guest Services Representative
-Develop and maintain a current and accurate filing system
-Making sure of guests Satisfaction with our services provided.

Receptionist at Adil Mossafir Hotel
  • September 2012 to April 2013

15 September 2012-15 April 2013 worked as a Receptionist at Adil Mossafir Hotel
Adil Mossafir, Agadir (Morocco)
-Guests Services Translator (English-French)

receptionist at Robinson Club
  • June 2012 to August 2012

30 June 2012-30 August 2012 Training as a receptionist at Robinson Club
Club Robinson, Agadir (Morocco)
-Guest Services

team leader and a senior Commercial at Guest Services
  • September 2010 to July 2011

01 September 2010-30 July 2011 worked as a team leader and a senior Commercial in a Biocosmetics company
Bioforyou, Agadir (Morocco)
- Creating sales network
-Relations with suppliers
-Guest Services

sales man in a Biocosmetics company at Bioforyou, Agadir
  • November 2009 to June 2010

01 November 2009-30 June 2010 worked as sales man in a Biocosmetics company
Bioforyou, Agadir (Morocco)
Direct selling via catalog

Education

Bachelor's degree, hotel management
  • at Academy of Tourism
  • July 2012
Bachelor's degree, English studies
  • at IBN ZOHR UNIVERSITY
  • July 2009
Diploma, English studies
  • at IBN ZOHR UNIVERSITY
  • July 2008
High school or equivalent, baccalaureate
  • at lalla Meryem high school
  • July 2005

Specialties & Skills

Stock Management
Hotel Management
Front Office
Catering
AS SALES
MANAGERIAL
ORGANIZATIONAL SKILLS
PROCESSOR
RECEPTIONIST
SATISFACTION
TRANSLATOR

Languages

Arabic
Expert
English
Expert
French
Intermediate

Memberships

ORPHANS ASSOCIATION
  • TRANSLATOR
  • January 2013

Training and Certifications

CERTIFICATE FROM THE NATIONAL ACADEMY OF EDUCATION (Certificate)
Date Attended:
June 2012
Valid Until:
July 2012

Hobbies

  • SPORT/TRAVEL