Bayt.com
Abdelgader Kamal, IT Customers Support

Abdelgader Kamal

IT Customers Support

Emaratech F.Z.C

Location
United Arab Emirates - Dubai
Education
Diploma, Information Technology
Experience
14 years, 6 Months

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Work Experience

Total years of experience :14 years, 6 Months

IT Customers Support at Emaratech F.Z.C
  • United Arab Emirates - Dubai
  • My current job since January 2016
Network Engineer at Electronic Documents Center L.L.C (Empost H.Q)
  • United Arab Emirates - Dubai
  • July 2015 to January 2016

Configure, Monitor and maintain a big network of VIP Customers oriented and follows the PCI standards of Networks security.
Configure and maintain accessibility to our Servers for clients through (VPN and Public IP Access).
Manage a several Types of firewalls and network devices (Cisco ASA, Juniper SRX, SSG, HP Switches Cisco Routers and Switches, Wireless Controllers and Wireless APs).
Involve in the design, management and enhancement of the corporate LAN/WAN infrastructure.
Support Service Continuity Measures (Backup, Restore, Redundancy).
Server Management (Active Directory, Exchange, File Servers).
Assisting in Help-Desk issues and Technical Support as a Backup Engineer.
Create and maintain a detailed Network Documentations (Layer2 - Layer3).

Network/Computer Engineer at Sudanese French Bank
  • Sudan - Khartoum
  • November 2012 to July 2015

Responsible of troubleshooting the Bank's network infrastructure and computer infrastructure.

Network Engineer / System Engineer at Adiyat Marketing and Distribution
  • Sudan - Khartoum
  • October 2011 to September 2012

• Network Engineer, Responsible of the entire company network Hard/Software and WLAN Configuration, Maintenance and troubleshooting.
• Responsible of Seven Remote Branches WAN Connectivity using Point to Point Lines from Canar
• System Engineer, Responsible of All Operating System Configurations for Servers, Windows Server (2008/2003/2000), Protecting Data and Backing up the data daily.

Network Engineer and System Engineer at Khartoum State Water Corporation
  • Sudan - Khartoum
  • November 2008 to October 2010

maintaining the corporation network and server works, sharing in the hardware maintaining operations and administering the corporation website

Education

Diploma, Information Technology
  • at Aptech Computer Education
  • October 2008

Studied the ACCP career program. Advanced diploma in software engineering covered programming and we

Bachelor's degree, Information Techology
  • at Sikkim Manipal University
  • October 2008

Degree in Applied Information Technology grade good.

Bayt Tests

Computer Skills Test
Score 82%

Specialties & Skills

LAN WAN
+Endorse 0
CCNP
+Endorse 0
Computer Hardware Troubleshooting
+Endorse 0
Cisco Catalyst Switches
+Endorse 0
Windows Server
+Endorse 0
CCNP (Certified)
+Endorse 0
CCNA-Security (Certified)
+Endorse 0
Microsoft MCITP Enterprise Administrator (Certified)
+Endorse 0
Network Management and documentation
+Endorse 0
Servers Management and Administration
+Endorse 0
Networks Security And Firewall management
+Endorse 0

Languages

Arabic
Expert
English
Expert

Memberships

منتدى الصايرة الالكتروني
  • مراقب منتدى الصيانة و تبادل الخبرات
  • April 2007

Training and Certifications

Ethical Hacking and Security Expert (Certificate)
Date Attended:
March 2011
Valid Until:
April 2011
Wirless Networking (Certificate)
Date Attended:
March 2011
Valid Until:
April 2011
CCNP (Certificate)
Date Attended:
April 2011
Valid Until:
November 2016
MS Exchange Server 2007 (Certificate)
Date Attended:
December 2010
Valid Until:
January 2011
Red Hat Linux (Certificate)
Date Attended:
January 2011
Valid Until:
February 2011
(Certificate)
Date Attended:
February 2011
Valid Until:
March 2011
MCITP - Interprise Administrator (Certificate)
Date Attended:
April 2011
Valid Until:
April 2011
CCNA (Certificate)
Date Attended:
February 2011
Valid Until:
March 2017