Lecturer
Makkah Technical college
Total years of experience :23 years, 6 Months
- Selected material relevant to each course of study and presented in an engaging fashion.
- Utilized innovative methods of instruction, including video, interactive class activities and discussions to present course material.
- Organized class events and activities to promote learning.
- Advised students regarding academic coursework and degree options.
- Created lecture presentations for both online and in-class environments.
- Designed course materials, including syllabi, writing assignments and exams.
- Created new lesson plans based on course objectives.
- Improved student's analytical skills by introducing state-of-the-art computer program technologies.
- Implemented training programs for new and existing employees.
- Developed plans and promotion for all staff.
- Collaborated with department managers to assess needs.
- Maintained company compliance with all local laws, in addition to establishing organizational standards.
- Monitored and handled all employee claims.
- Researched and selected employee benefits plans.
- Developed strategy for recruitment and hiring.
- Handled understaffing, disputes, terminating employees and administering disciplinary procedures.
- Implemented innovative programs to increase employee loyalty and reduce turnover.
- Trained, coached and mentored staff to ensure smooth adoption of new program.
- Monitored and screened visitors to verify accessibility to inter-office personnel.
- Planned and booked travel accommodations for staff and visitors, including vouchers, agendas and transportation.
- Welcomed all customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
- Resolved customer problems and complaints.
- Received and routed business correspondence to correct departments and staff members.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered questions and addressed, resolved or escalated issues to management personnel to satisfy customers.
- Developed exams to properly gauge information retention and student performance.
- Selected material relevant to each course of study and presented in an engaging style.
- Utilized innovative methods of instruction, including video, interactive class activities and discussions to present course material.
- Organized class events and activities to promote learning.
- Designed course materials, including syllabi, writing assignments and exams.
- Created new lesson plans based on course objectives.
- Oversaw night auditing duties, including verification of daily room occupancy and hotel revenue
- Processed nightly bills, checks and vendor payments maintaining detailed records and receipts.
- Checked-in late-arrival guests, collected payments and verified reservation details to maintain customer satisfaction.
- Ran daily, weekly and monthly reports to close day and meet objectives.
- Updated customer accounts with add-on room charges, including restaurants use and room service bills.
- Performed nightly updates to room charges and rates.
- Responded to guest needs quickly and efficiently, noting changes in reservations or special needs for day crew.