Logistics Coordinator
IKK group of Companies
Total years of experience :16 years, 0 Months
Responsible for overseeing all aspects of supply chain management.
-Coordinated domestic freight arrangements, bookings, truck rentals, and other
logistics
-Developed and implemented strategies for handling international shipping, customs
and logistics platforms (DHL, UPS, Aramex and others).
-Trained and mentored sales representatives on effective sales techniques.
-Building relationship with Brokers and showing case our products in Orientations.
-Developed and implemented sales training programs that improved sales skills and
resulted in increase in sales effectiveness.
Providing consulting services for potential clients.
-Performing market analysis and helping clients find the best properties to invest in.
-Actively listened to clients to understand their needs and provided tailored advice on
property selection.
-Representing the company in negotiation with prospective buyers.
Plan, organize, direct and run optimum day-to-day operations to exceed customer expectations
Increase production, asset capacity and ’exibility while minimizing costs and
maintaining quality.
-Handling Jnancial statements and P&L to keep track of businessjs cost, revenues and
expenses.
-Developed and maintained a system for tracking and managing employee performance.
-Delivering the best in ’ight service while maintaining the image and brand value of
the company.
-Understanding worldwide cultural traditions and cultural differences.
-Very high emphasis on team work to ensure the safety of the ’ight and effective
service delivery to be able to create effective public relations with the costumers and
trying to increase their brand loyalty.
-Prepare accurate reports concerning any happenings.
-Duty 8ree sales onboard.
-Ensure service level agreements are met and maintained.
-'ork as part of a team to ensure offering world class customer service at all time.
-Explained account features and services to customers, resulting in increase in
account openings and renewals (Top Performer on ’oor +ear 1) .
-Operate a cash register, cash handling & daily banking activities.
-Communicate positively with all involved parties in order to facilitate customerGs
reception.
-Updated and maintained an extensive database of customer records, resulting in
improved customer service and increased sales (Top 3 Sales Volume).
of the Organizing Committee - ICFYDP by the Islamic Chamber of Commerce & Industry
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