Sales Manager
Cole Haan
مجموع سنوات الخبرة :14 years, 6 أشهر
• Generated monthly and annual sales reports to determine growth and areas requiring improvement.
• Conducted interviews and hired ideal candidates to complement workforce.
• Mentored employees in successful selling techniques and encouraged cross-selling additional products and services.
• Provide training to improve the knowledge of the staff and utilize cross-training methods to maintain productivity
• Manage all controllable costs to keep operations profitable.
• Increased brand integrity and awareness by monitoring the quality of marketing content and understanding market exposures
• Built strong customer relationships by understanding the client and their needs, which led to the largest contract in the companys history
• Led market launch of multiple new products by identifying new opportunities, researched product possibilities, collaborated with clients and created campaigns
• Created a proposal for the client with all the plan for the marketing campaigns
• Conducted market research for new product development
• Solve critical store operational problems including customers complains to ensure operational effectiveness and to increase customers satisfaction
• Maintained positive, professional working environment to optimize staff and customer satisfaction.
• Oversaw employee recognition programme to encourage professional development and high performance.
• Greeting & welcoming all potential and existing customers to the store
• Matching the customers needs to the right product
• Working as part of the sales team providing excellent customer service
• Having team meeting and sharing best practice ideas with colleagues
• Adherence to all Company policies and procedures
• Greeting & welcoming all potential and existing customers to the
store
• Matching the customers needs to the right product
• Working as part of the sales team providing excellent customer
service
• Having team meeting and sharing best practice ideas with
colleagues
• Adherence to all Company policies and procedures
Employed successful sales and upselling techniques to increase average sale amount.
•Explained products benefits and value, engaging customers in new stock to drive sales.
•Cultivated excellent customer relationships by providing helpful, friendly and attentive service.
•Showcased product features and benefits to drive sales.
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