Systems Operations Manager
IQVIA
Total years of experience :18 years, 8 Months
• Manages the installation, maintenance, and upgrades of internal and external computer hardware and software systems used for designing, developing, and deploying company products.
• Oversee technology operations and evaluate them according to goals.
• Developing and implementing IT policies and best practices guides for the organization.
• Analyzing the business requirements of all company departments to determine their technology requirements.
• Change management and incident management.
• IT budgeting; HW, SW, tools, licensing, and training.
• Building a scalable, secure, highly available infrastructure and platform as-a-service (IaaS/PaaS) by using a variety of technologies such OpenShift, AZURE, OCI, and AWS.
• Cloud cost optimization strategies (FinOps) by using Azure cloud cost management tools.
• Developed cloud migration strategies for legacy on-premises systems to Azure.
• Design and implementation of a multi-region, highly available cloud architecture on Azure.
• Integrate on-premises networks with Cloud virtual networks.
• Install, configure, maintain, architect, and troubleshoot VMware ESXi hosts, vCenter, vSphere, and SRM replication.
• Architect and install different backup and disaster recovery solutions like Veeam and Commvault.
• Building and leading IT department.
• Writing and evaluating RFPs.
• Install, configure, maintain, design, architect and troubleshoot of HP and EMC storage.
• Install, configure, maintain, design, architect and troubleshoot EMC Networker backup solution: DataDomain, Networker module for Database applications (Oracle) and Networker module for Microsoft (Exchange).
• Install, configure, maintain, design, architect and troubleshoot ESXi hosts and vCenter, vSphere, P2V, vMotion, HA.
• Install, configure, maintain, and troubleshoot Linux, Windows servers, Exchange server, DNS, DHCP and active directory.
• Building and leading multiple teams (Storage, Disaster recovery, Backup, VMWare, monitoring, UNIX/LINUX, Windows, Exchange, AD and Datacenter NCPI).
• Strengthening the IT infrastructure through implementing new technologies.
• Storage Solutions Installation, configuration, maintenance, monitoring and administration (EMC and HP).
• Storage Engineer (EMC VMAX, EMC VNX, EMC RecoverPoint, EMC Data domain, EMC DMX800, DMX-4 and DMX-3, CLARiiON CX4 and AX4, Unisphere, Power store, Unity, power scale and ECS.).
• Backup solutions Installation, configuration, maintenance, monitoring and administration: EMC Networker and AVAMAR, VERITAS NetBackup and the backup Exec, HP Data Protector.
• Installing, configuring, maintaining, and troubleshooting of VMWare.
• Linux and Windows solutions Installation, configuration, maintenance, monitoring, and administration: RHEL, windows server 2008, 2012, Exchange server, DNS, DHCP and active directory installation and administration.
• Fabric Switches administration: Cisco MDS switches and Brocade Switches.
• Managing the technical support of all servers, storage systems, VMWare, and operating systems.
September 1999 – July 2004 Bachelors – Electrical Engineering /computer and communications branches
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