Digital Transformation Enablement Head
Ministry of Health
Total years of experience :10 years, 4 Months
Conduct maturity assessment of government's digital transformation. Develop and implement strategic initiatives to create significant changes and improvements. Deliver detailed reports to senior management on status updates, progress, recognized conflicts, and team activities. Illustrate digital transformation to increase efficiency, performance, and productivity.
• Achieved first place in 9th Digital Transformation evaluation Qiyas conducted by Digital Government Authority.
• Improved existing business relationships with other parties (Government, Private) by developing value and aligning with Ministry of Health's (MOH) transformation plan.
• Providing second level of application support & Administration on several bank systems.
• Reporting problems to either vendors or developers team for solving the problem.
• Deployment changes & updates to the bank systems.
• Monitored multiple applications to keep track of all bank system.
• Supported & improving operations and resolving issues to deliver top-notch customer service.
• Handled the day-to-day running for applications, ensuring high levels of productivity.
This is for graduation requirements, working in the Network department.