Delivery Expert
Domino's Pizza
Total years of experience :17 years, 6 Months
• Addressing customer complaints and requests on the phone and in person.
• Organizing and detailing the store front.
• Delivering orders in a timely manner.
• Administered and maintained IBM WebSphere Process Server 6.0/6.1/7.0 in various environments.
• Installed WebSphere Application Server 6.1 base/ND and created profiles on AIX 5.3 and Windows platform.
• Worked with Wiley introscope toolset for duration of project
• Worked extensively with ITCAM for SOA including installation, configuration, use, and support in SOA environment
• Installed and Configured WebSphere Application Server 6.0/6.1 in a horizontal and vertical clustered Environment on AIX 5.3.
• Configured WebSphere Application Server using LDAP Security.
• Clustering the messaging engine and data base for CEI
• Administered and maintained IBM WebSphere Application Server in various environments including DEV, QA, PERF and PROD.
• Installed and Configured WebSphere Application Server 6.0/6.1/7.0 in a horizontal and vertical clustered Environment on AIX 5.3.
• Installed WebSphere Application Server 6.1 base/ND and created profiles on AIX 5.3 and Windows platform.
• Hands on experience working with third party capacity planning tools.
• Created dynamic clustering using WebSphere.
• Installed and Configured WAS with IBM Http Servers 6.0/6.1/7.0.
• Worked with Network Engineering Load Balancing Team.
• Worked with the Security Team in Enabling Clear Trust (third Party Authentication) for new Virtual Links created.
• Configured Proxy/ Reverse Proxy pass for secure web servers.
• Configured and created WebSphere Plug-in Merge for shared environments.
• Installed Fix packs and Maintenance Packs on all the ND and XD environments.
• Configured applications for Auto-Deploy Access using Auto Deploy Tool.
• Installed and Configured WebSphere Application server with LDAP security.
• Resolved Server start-up issues, Java code defects after deployment, and class path issues by checking the JVM logs, plug-in logs and the web server logs.
• Was involved in 24/7 on-call support for the daily issues and resolved them.
• Created clustered WebSphere environment
• Responsible for working with the IHS/Apache Webserver including installation and tuning, plugin configuration
• Worked with wiley introscope toolset
• Demonstrated experience with AIX 6.1 systems administration experience including installation of
operating system and software products, software configuration
• Installed and Configured WAS with IBM Http Server 6.1 WebServer.
• Installed and Configured WebSphere Application server with LDAP security.
• Involved in trouble shooting and performance tuning using Resource Analyzer and Log Analyzer.
• Installed EARs, and configured application specific JVM settings, Web container parameters using the Admin Console.
• Configured MQ Queue Connection Factories and Queue Destinations for MQ messaging.
• Troubleshooting Admin Server start-up issues, Java code defects after deployment, and class path issues by checking the JVM logs, plug-in logs and the web server logs.
• Installed and configured Apache Server 2.0.
• Configured Virtual Hosts on Apache and Load Balancer using secure Ports.
• Installed WebSphere Application Server 6.0/6.1 base/ND and created profiles on AIX 5.3 and Windows platform.
• Solid experience with ITCAMS for WebSphere Application in SOA environment
• Installed and configured IBM HTTP Server 6.0/6.1.
• Applied Fix packs and refresh packs on WebSphere Application Server.
• Configured Single Sign On (SSO) for authorization and authentication using Siteminder.
• Configuration and Administration of WebSphere Application server using Wsadmin tool JACL and JYTHON Scripting.
• Installed EARs, WARs and configured application specific JVM settings, Web container parameters using the Admin Console and WSCP/Wsadmin scripts.
• Troubleshooting Admin Server start-up issues, Java code defects after deployment, and class path issues by checking the JVM logs, plug-in logs and the web server logs.
• Used performance monitoring tools like and TPV.
• Experience in troubleshooting issues using Traces, Logs and Log Analyzer.
• Supported applications 24X7 on-call on a rotational basis.
• Supported an eBusiness Website and provided the development, testing, staging and production environments to the new J2EE application development and implementation.
• Installed, configured, administered and supported WebSphere Application Server 5.0/5.1/6.0/6.1 on Windows and LINUX environment.
• Expertise in building Application and deploying on the application server.
• Installed and Configured WAS with IBM Http Server 6.0 WebServer.
• Installed and Configured WebSphere Application server with LDAP security.
• Involved in configuring the WebSphere load balancing utilizing WebSphere Workload Management including horizontal scaling and vertical scaling.
• Involved in trouble shooting and performance tuning using Resource Analyzer and Log Analyzer.
• Configured Single Sign On (SSO) for authentication and authorization.
• Troubleshoot hardware and software problems, and interacted with IT staff or vendors in performing complex testing, support and troubleshooting functions.
• Provided call center support by 24x7 shift rotation basis and monitored trouble ticket queues to attend user and system calls.
• Provided recommendations on environment standards, product leveling, performance tuning, new project consulting, recommend broadened usage of WebSphere functionality.
GPA: Equivalent to a 3.3 out of 4.0 Relevant Courses: Databases (2 years), Personnel Management, Managerial Accounting, Networks and Information Security, Structural Programming, Decision Support Systems, Cost Accounting, Marketing and E-Commerce.