Workshop manager
Instant Access
Total years of experience :11 years, 0 Months
• Strong ability to build rapport and solid customer relationships
• Confident, professional person with a good level communication skills and the ability to work autonomously and proactively, whilst providing the highest levels of customer service.
• Carry out routine and preventative planned maintenance (PPM) at the depot or at the customer sites
• Ensure that there are no deficiencies or defect likely to affect the safe working of a machine
• Maintain the appearance of the fleet to Company standard
• Ensure pre-delivery inspections (PDI) of each machine is carried out at depot or at customer sites as per company and manufacturers specifications
• Liaise with Hire Desk team to ensure that all required machines are checked prior to dispatch in accordance with Company policy and procedures
• Produce monthly plant inspection reports to ensure that all machines are inspected in accordance with company policy
• Diagnose fault and inform the customer of the approximate repair times and rectify any faults
• Ensure repair of machines at depot or on site conforms with manufacturers specification and Company policy
• Handover machines to customers and familiarize customers with safe machine operation in accordance with company procedures
• Adhere to all company Quality and Health and Safety policy
• Accurately complete and submit all relevant paperwork including part requisition forms, engineer reports, off hire, pre-delivery inspection and service sheets
• Update the system on machine status change i.e. PDI carried out, machine under repair, 6 monthly statutory inspection completed
• Obtain warranty instructions and ensure that all warranty claims are completed and passed for recovery
• Maintain records covering workshop equipment and Light Goods Vehicle (LGV) servicing
• Ensure engineers breakdown reports are processed and charging issues are referred to the Operations or Hire Desk team
• Parts and external machines repair quotations prepare include manpower and parts cost.
Fleet maintenance workshop manager
[FET-HU] Faculty of Engineering &Technology – Helwan University • B.Sc. Electrical power& Machines Department Engineering. • Graduation year: May 2003. • Grade: Pass. • Graduation Project Grade: Excellent
