Sales Supervisor
Dal Dairy Factory- Dal Food Group
مجموع سنوات الخبرة :11 years, 10 أشهر
Developed a solid and trusting relationship between major key clients and company.
Negotiated contracts with customers and establishing timeline of performance.
Established and overseeing internal budgets with the company and external budgets with the customers.
Lead and mentor a team of sales representatives to ensure optimal performance and productivity.
Identified and pursue new business opportunities while nurturing existing customers relationships.
Collaborated with marketing and product development teams to launch new products and promotions tailored to B2B customers.
Monitored market trends, competitor activities, and customer preferences to stay ahead in the market.
Prepared and present sales reports, forecasts, and analysis to management on a regular basis.
Ensure compliance with company policies, procedures, and quality standards in all sales activities.
Provided exceptional customer service and resolve any issues or concerns raised by customers in a timely manner.
Collaborated with sales team to maximize profit by up-selling or cross-selling and Developed strategies for selling of products and designing tactics through which maximum revenue can be earned.
Plan and present reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training.
Provide leadership, coordination and coaching to the team, ensuring they are trained enabling them to achieve the operational and financial metrics within their areas of responsibility and succeed in their roles.
Managed comprehensive quality and production initiatives, compliance concerns, audits and operational processes and procedures within guidelines.
Tracked and report on product quality target levels to drive compliance with internal standards as well as customer expectations.
Created and implement best practice quality vision, strategy, policies, processes to improve business performance.
Ensured that quality strategies and processes are in place to meet business objectives and operational needs in terms of price, quality and delivery targets and which enables the company to function and compete effectively in the market and in a sustained manner.
Lead and manage the quality function from new product conception through to warranty analysis to ensure a proactive culture so that customers receive the product to the highest standard of quality possible.
Established quality and reliability standards by studying industry benchmarks and the requirements of customers and research/design and development, and define the metrics required to assess performance against standards.
Assist in continuous improvement activities throughout the business.
Assessment and audit of subcontractors to minimize non value added.
Supported project management to cross functional activity required for project execution.
Ensure that standards and safety regulations are observed.
Addressed and discussed issues and proposed solutions with superiors.
Issued receipts and record the data in the relevant
documentation system.
Managed staff and make sure they are well trained and aware of the work they are conducting.
Prepared a daily report as excel sheet and sent it to head section and technical support department.
Coordination with Sudanese Standards and Metrology Organization for feeds ingredients specifications.
(MBA, Marketing specialization)
The supplementary research to obtain MSc is" Effect of Ethanol Treatment on Ruminal Digestibility of Sunflower Seed Cake". Under the supervision of Dr. Ahmed Gofoon Mahala. E-mail: ahmedgofon9@yahoo.com
Graduation project title "Mastitis Disease in Khartoum Area",