Client Service Representative
flydubai
Total years of experience :1 years, 8 Months
Deal with passenger enquiries about flight departures and arrivals,
New booking and modification.
Telling passengers about luggage restrictions,
weighing baggage and collecting any excess weight charges,
Calming and reassuring nervous passengers.
• Provide the first point of customer contact for inquiries such as pricing, product information,
• Ensure delivery of excellent customer service through timely and accurate processing of orders,
• Communication and coordination with other departments to resolve inquiries
• Build and maintain customer loyalty by providing prompt friendly service
• Support the sales team in a variety of administrative tasks as required
• Provide and assist with technical information about the services