Senior IT
Alex Bank
Total des années d'expérience :18 years, 4 Mois
Key Projects to Credit:
• 2006: Egypt American Bank, EAB, CAE
• 2006: 2007: Bank Net (Product)
• 2006: 2008: Phone Bank (CIB in customer and admin modules and report and migration project)
• May 2008: June 2008: SMS and Letters (CIB Bank)
• 2008 - 2011: CBO Registration, Java
• 2008 - 2011: Card Center Registration, Java
• 2008 - 2011: Allianz Reporting project, Java
• 2008 - 2011: ATM Transaction Monitor, Java
• 2008 - 2011: Tina (Time Sheet) - PHP Convert To Java
• 2008 - 2011: Master Card/MSCC .Net
• Oct 2009 - Oct 2010: Phone Bank (BNP in customer and admin modules and report project)
• Jul 2009 - Jul 2011: Telemarketing and I Score Bridge (Personal Finance)
• Jan 2012 - Present: Cisco Call Monitor, E learning, Large File Date to Excel, Business Object Reporting
Key Responsibilities:
• Analyzing designs for the corporate database design projects, utilizing design of data layer, business layer and presentation layer, collating structural information through analysis of the organizational hierarchy.
• Establishing technical/business goals in consultation with top management, making detailed plans for accomplishment of these goals subsequent to understanding of technology/business practices.
• Implementing Java, C#, VB programming language and architect of project to create Visio select data base, framework and proposing corrective measures to ensure compliance to the approved plan.
• Researching, designing, testing, implementing and maintaining software systems as per technical needs of clients. Monitoring system resources, performing troubleshooting, diagnosing production problems, affecting corrective measures to resolve the same.
• Supporting new application and software service deployments by analyzing the network characteristics of applications, assessing impact of these services on the network and verifying that they function efficiently.
• Developing solutions based on agreed specifications for system design/development subsequent to client approval. Coordinating testing/debugging applications to ensure they meet client specification usage.
• Ensuring procedural adherence, resolving unexpected technical difficulties involved in the project by providing appropriate solutions.
• Designing reporting structures and submitting monthly data of performance parameters to the upper management, along with proposals to eliminate bottlenecks in maintenance.
Key Responsibilities:
• Spearheaded IT projects by coordinating laterally between diverse technical teams and vertically across management hierarchy to seamlessly implement project rollouts, management systems and process enhancements.
• Conceptualized turnkey IT solutions as per requirements, analyzed associated technical complexities and specifications, thereby managed the execution of the projects within the scheduled deadline.
• Evaluated proposed system changes on applications to determine effort, impact and time. Designed/ implemented work schedules for team members, monitored the same to ensure task completion within specified time.
• Supervised overall activities of the team, conducted all aspects of training material and performance reviews periodically to maintain a motivated team.
• Provided regular updates to the senior management on implementation success, potential delays and resource adjustments needed to achieve project goals.
• Effected system enhancements/modifications, as per users’ business requirements, maintained up-to-date documentation of the same in line with company policies.
• Reported team performance trends, ensured consistency, established policies/ procedures and coordinated communication of team results based on operational standards of the organization.
Other Training and Certifications: • 2005: YAT Professional Diploma in Programming (YPDP), Yat • 2005: Capability Maturity Model Integrated (CMMI), Intercom • 2005: Intercom, J2SE, J2EE, Intercom
