Executive Secretary To Managing Director
Basamh Trading & Industries Group
مجموع سنوات الخبرة :5 years, 9 أشهر
Deliver firsthand support to the leadership team and decision-makers while managing a variety of key functions including executive calendar management. Being the point of contact with Facility and procurement departments to increase the momentum of business procedures. Handling all executive-level data and composing letters/presentations for business and board review meetings.
o Serves as the primary point of contact for internal and external constituencies on all matters pertaining to the executive office.
o Acts as confidential executive assistant to the managing director and executive leadership team; provides a wide variety of clerical and administrative support; resolves concerns and complaints in a timely and accurate manner; follow up with staff as necessary for detailed information to be included in response.
o Provides administrative support to the executive leadership and members of the leadership team in areas include scheduling meetings, maintain and update executives’ daily calendar, managing incoming and outgoing phone calls, drafting correspondence, creating spreadsheets and presentations, preparation of expense reports, mailing or overnighting letters/packages, establishing and maintaining electronic and paper files.
o Build strong relationships with the Facility and Procurement department to ensure efficient and effective collaboration by handling all corporate purchase requests, processing requests following-up, and post material received.
o Play a significant role within corporate communication department by handling event management includes planning, implementing, and processing all kind or procedures
Manage a broad variety of administrative tasks that facilitate the partner’s ability to effectively be focused, including manage and process over +100 E-mails daily; producing documents as LPOs, prepare financials reports such as Net Investment and Net Revenue on a bi-monthly basis, provide all logistic activity, manage domestic and international travel arrangements, visa issuance, and prepare expense report for submission.
Act as the primary point of contact for internal and external constituencies on all matters pertaining to the Consulting Partner, including those of a highly confidential or critical nature. Prioritize and determine appropriate course of action, referral, or response, exercising judgement to process approvals such as: (proposals, LPOs, Invoices, business trips, vocation, expenses, etc...)
Provide sophisticated calendar management. Prioritize inquiries and requests while troubleshooting conflicts; make judgements and recommendations to ensure smooth day-to-day engagements.
Maintain open communications with the team, including meeting regularly with their operations and technology coordinator and providing information and documents as needed for the project.
Invest in provide the support to the local associate team to develop their business knowledge, innovation and insight to create distinctive value within workplace.
Played a pivotal role in a fast-moving business environment, providing assistance to company boards member. Responded immediately to shifting priorities/deadlines while expertly handling all aspects of travel arrangements, managing multiple calendars, and resolving scheduling conflicts. Served as point of contact for board members when traveling. Handling all kinds of governmental letters, SFDA, Shipments, Clearance procedures, etc...
o Maintain full spectrum of daily Logistics administration and documentations (order process, deliveries, freights, bills, etc.)
o Liaise with factories, carriers, freight forwarders, and customers to ensure timely and cost-effective deliveries.
o Check freight, insurance and/or other logistics invoices and submit it to Accounting Department for payment.
o Responsible for providing effective customer service for all internal and external customers.
o Assists board members with maintaining visibility on the inventory of products, materials, and goods.
o Prepare and communicate debit notes with principals and follow up with accounting.
o Project team leader implementing “Odoo ERP system” preparing required timeline, SOPs, and required communications.
o Deliver an excellent customer service experience to customers.
o Drive profitable sales results by fostering a fashion forward culture that focuses on educating the guest and helping them meet their vision needs.
o Fill ophthalmic eyeglass prescriptions taking into account the lens and frame options of each prescription, including but not limited to the following: Recommend specific lens types, materials, and coatings to suit guest needs.
o Manage all aspects of eyewear orders and customer pickups.
o Process payments including insurance information.
A bachelor's degree program in English language offers several course specializations, such as literature, linguistics, education, and creative writing.