Restaurant manager
Americana Group
Total years of experience :13 years, 2 Months
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Orchestrated positive customer experiences by overseeing every area of restaurant operations.
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Correctly calculated inventory and ordered appropriate supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Purchased adequate quantities of food, beverages, equipment, and supplies.
Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Set clear expectations and created positive working environment for employees.
Led and directed team members on effective methods, operations, and procedures.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
Restaurant manager at Hardee's
Effectively managed payroll and timekeeping, and paperwork for new hires and terminations.
Orchestrated positive customer experiences by overseeing every area of restaurant operations.
Prepared restaurant business plan by reviewing demands, analyzing competitors and developing projections for sales and finances.
Correctly calculated inventory and ordered appropriate supplies.
Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
Oversaw balancing of cash registers, reconciled transactions, and deposited establishment's earnings to bank.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Maintained safe working and guest environment to reduce risk of injury and accidents.
Conducted health, safety, and sanitation process evaluations to identify and remedy any violations immediately.
Purchased adequate quantities of food, beverages, equipment, and supplies.
Verified accurate records and sufficient supplies by conducting regular inventories of food, beverages, glassware and other materials.
Analyzed variances and implemented corrective actions to increase average meal checks and customer visits.
Set clear expectations and created positive working environment for employees.
Led and directed team members on effective methods, operations, and procedures.
Reconciled cash and credit card transactions to maintain accurate records.
Quickly identified problem situations and skillfully resolved incidents to satisfaction of involved parties.
Developed, implemented, and managed business plans to promote profitable food and beverage sales.
Reduced process bottlenecks by training and coaching employees on practices, procedures, and performance strategies.
lead store team to achieve target and make profit following the company standard
I have studied business administration and I know a little about marketing
