IT Specialist as Volunteer Training
Sharjah Municipality
Total years of experience :13 years, 4 Months
• Identified the Ticketing Management System.
• Identified Protection Systems.
• Identified the Network Interconnection between the Municipality and its various Physical Administrations.
• Identified the type of technical problems that face the municipality always.
• Identified the type of Network Equipment used in their data center and how to manage them.
• Design and Implement Virtual Infrastructure.
• Configure and Manage Network and UTM Firewall and Security devices.
• Administer Windows Server roles and Linux OS servers.
• Oversee Virtualization Infrastructure (VMware) setup and management.
• Configure and Manage Antivirus Endpoint Security.
• Configure Microsoft SQL Database for backup and restoration.
• Manage and administer IP Telephony Server and Clients.
• Configure and Manage the WLAN Network with its Security policies.
• Manage and Monitor CCTV System.
• Configure and Manage Proxy Server.
• Update and upgrade IT and network software & devices, including Data Center Management.
• Implement IT Governance policies for enhanced efficiency.
• Customize and administer Odoo 11 (ERP).
• Responsible for Network Interconnection between HQ and its Multi Companies.
• Design and implement Network Infrastructure.
• Manage and Administer Domain Controller and Group Policies.
• Configure and Manage UTM Firewall.
• Install and configure VMware ESXi hosts.
• Manage CISCO Routers and Switches.
• Administer Proxy Servers (ISA 2006, TMG 2008, Squid Linux).
• Configure Network Access Control and Protection (NAC).
• Configure VPN IPsec for Remote users by integrating with AD Domain.
• Conduct Computer Network administration, configuration, and troubleshooting.
• Responsible for Network Interconnection between HQ and its Branches.
• Manage IT Infrastructure and Services, including Data Center.
• Customize and Manage Messaging and Documentation System.
• Responsible for SQL Database backup and restoration.
• Install and administer Odoo 9.
• Install Windows and Linux OS on servers.
• Desktop Operating Systems (Windows, macOS, Linux)
• Manage Printers and Scanners.
• Install and manage Windows software apps.
• Provide desktop support and remote troubleshooting.
• Responsible for the configuration of mobile laps (SQL Server with its clients).
• Technical Support for users.
• Troubleshooting hardware and software issues related to desktops.