Technical Team Leader
Arabic Computer Systems
Total years of experience :16 years, 4 Months
Responsibilities:
• Mentor the Team by delivering Training and Knowledge transfer sessions.
• Review Quality of delivery & project documentation.
• Develop a career path for the team.
• Assist in Pre-sales engagements when needed.
• Respond to reactive sales (Tenders/Bid) by building the proposals covering his area of expertise.
• Standardization of Documents at regular intervals.
• Deliver Complex/Challenging Projects and Projects on new technologies as they are released.
• Technologies sessions for all teams (Sales/Presales) to keep updating them on what's new in the technologies, at least four sessions should be conducted yearly.
• Support business needs whenever it’s required.
• Level 4 support to help Consultant in solving issues that cannot be resolved at their level.
• Participate and provide input for all the Business and Presales activities to improvise operations
• Must ensure teams follow the correct procedures, policies and documentation requirements across project phases
• Should motivate and guide the team through the career development
• Make quick decisions and solve technical problems to provide an efficient environment for project implementation
• provide technical training to teams when required and serve as a technical mentor to team members
• Ensure standard operating procedures and project guidelines are in place
• Allocating tasks to various team members and review their completion timeline
• Project scheduling and resource management
• Make presentations on project status, present monthly and annual reports to senior management
• Meet with client teams and gather feedback for the deployed projects
• Interview candidates and hire resources
• Conduct performance reviews of team members and identify areas of improvement, give feedback and recommend for promotions or salary increments
I have been working as Technical & Pre-Sales Consultant
Job Description:
1- Design, Plan and Deploying Microsoft Infrastructure and Cloud Solutions
2- Prepare Technical Projects Documentations
3- Working closely with sales team to gather customer requirements and architect solutions
4- Build and prepare Technical Proposals
5- Respond to Customer RFI/RFP/RFQ
6- Deliver PoC and Presentations Sessions to our customers
7- Selected to work in Microsoft Selling Program "P-Seller" as Technology Specialist.
8- handling the resolution of Technical Support Tickets
I worked in many Microsoft projects covering Virtualization, Messaging, Unified Communications, Active Directory, Azure and Office 365 and here I am listing some of them: STC, SAMBA, Saudi Industrial Development Fund, Modon, Capital Market Authority, Saudi Fransi Bank, Rajhi Bank, National Guard Health Affairs, Medgulf, ZAMIL Group, Alturki Group, Olayan Group, Al Fanar Company, Taibah University, Majmaah University, Dammam University, King Faisal University, King Abdulaziz University, Price Noura University, SADARA, Ministry of Commerce and Small/ Medium Business Clients See less
i got GPA with 78% (very good)
Graduated with rate 88%
