Abdelsalam Eltahan

Dealing with all customer queries, efficiently and effectively.
Finding out about a customers preferences and needs.
Keeping sales floor uncluttered.
Advising customers about delivery schedules and after-sales service.
Identifying prospective customers.
Quoting and negotiating prices and credit terms.
Loading and unloading stock into storage rooms.
Resolving any customer issues so that they leave happy.
Building strong relationships with customers.
Accurately completing all sales paperwork.
Presenting vouchers to customers.
Updating customer databases.
Demonstrating products to customers.
Cold calling potential customers. Working on telemarketing campaigns. Gathering information about competitors.
Attending sales appointments at a clients premises.
Monitoring sales trends.
Recording orders and sending details to the sales office

Selling multiple products at various levels.
Proactively targeting new client opportunities.
Setting goals for commission based sales reps.
Making accurate monthly sales forecasts.
Organising client seminars.
Building and maintaining a personal rapport with customers.
Writing up timely and accurate sales forecasts and activity reports.
Negotiating prices as well as terms and conditions with clients.
Organising group sales presentations for healthcare professionals.
Communicating results to Sales Managers both in writing and verbally

Responsible for introducing clients to a suite of the company medical devices.