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Abdelsalam Mohamed Abdelslam Ghoneim Salem, Supervisor

Abdelsalam Mohamed Abdelslam Ghoneim Salem

Supervisor

Raya Holding

Location
Egypt - Alexandria
Education
Bachelor's degree, Communication & Electronics
Experience
9 years, 0 Months

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Work Experience

Total years of experience :9 years, 0 Months

Supervisor at Raya Holding
  • Egypt - Cairo
  • July 2004 to June 2013

Job Responsibilities:
o ATM Operation Management in Egypt via 2 Teams consisting of 16 Junior & Senior Engineers & Team Leaders.
o Technical Training Planning.
o Soft Skills Training Planning.
o Performance Appraisals.
o Technical support for abroad customers.
o Financial Stock consumption Approvals and controls for ATM Department.
o HR Planning.
o Petty cash Approvals.
o Vendor Management.
o Customers meeting.
o Handling customer offers and tenders from technical and financial side.
o SLA monitoring and analysis.
o Business control.
Awards:
o Raya Achievers Club Y2005.
o Raya Achievers Club Y2010.
o Raya Star for Customer Focus Y2010.

Education

Bachelor's degree, Communication & Electronics
  • at Alexandria University
  • June 2004

Specialties & Skills

Spare Parts
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Negotiation
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Performance Appraisal
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Stock
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Training Plans
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Communication Skills
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Negotiation Skills
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Customer Satisfaction
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Performance Appraisal Skills
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Basic Management Skills
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Languages

English
Expert
Arabic
Expert
French
Beginner

Training and Certifications

ITIL Management Foundation V3 (Certificate)
Date Attended:
January 2008
Valid Until:
January 2008
HP Accredited Platform Specialist. (Certificate)
Date Attended:
January 2004
Valid Until:
January 2004
Agilis Software Products 91x & NDx (Certificate)
Date Attended:
September 2007
Valid Until:
September 2007
Internal Audit (Certificate)
Date Attended:
January 2010
Valid Until:
January 2010
The 7 Habits of highly effective People (Certificate)
Date Attended:
January 2011
Valid Until:
January 2011
Cisco Certified Network Associate (CCNA) (Certificate)
Date Attended:
June 2003
Valid Until:
October 2003
Solaris 8.0 Fundamentals (Certificate)
Date Attended:
January 2005
Valid Until:
January 2005