ABDERRAHIM Dbeba

- Leading & Supervising Team.
- Managing Inventory.
- Planning Profitable Menus.
- Hiring and Onboarding Employees.
- Conducting Staff Meetings.
- Ensuring Customer Satisfaction.
- Scheduling Staff & Resolving Conflicts.
- Managing Finances & Controlling Costs.
- Streamlining & Optimizing Operations.
- Maintaining safety and food quality standards.

Staff Management:
Hiring, training, scheduling...

Customer Service:
Ensuring excellent customer service, handling complaints.

Operational Management:
Overseeing daily operations, including opening and closing procedures, food preparation, and service standards.

Inventory and Ordering:
Managing inventory levels, coordinating with suppliers, and ensuring proper stock levels.

Financial Management:
Analyzing sales data, managing budgets, and contributing to profitability.

Compliance:
Ensuring compliance with health and safety regulations, food safety standards, and licensing requirements.

Problem Solving:
Addressing any issues that arise, including customer complaints, staff conflicts, or operational challenges.

• Supervise the complete opening and management of the restaurant, including setting up operations,
purchasing equipment, and managing inventory.
• Recruit, train, and supervise staff, ensuring a competent team and optimal customer service.
• Design and manage the restaurant décor to ensure a consistent brand atmosphere that is appealing to
customers.
• Manage budgets, financial forecasts, and optimize operations to ensure profitability and legal compliance.
• Monitor service quality, resolve customer issues, and analyze feedback to continuously improve the customer
experience.

Handle all restaurant operations.
Staffs training.
Increase sales.
Dealing with customers complaints.
Coordinate with all suppliers.

• Supervise the hotels night operations, ensuring the safety of both guests and staff during the night.
• Handle late check-ins and manage late check-outs.
• Manage customer complaints or requests during the night, providing effective solutions to ensure their
satisfaction.
• Coordinate maintenance and repair activities during the night to keep the facilities in good condition.
• Perform account closing and manage payments at the end of the night, ensuring compliance with financial
procedures.

- Planning and delegating work duties to the staff and ensuring that they work according to the compliance of the restaurant business.
- Overseeing the staff for the smooth running of the restaurant.
- Resolving customer complaints in a professional manner.
- Ensuring customer satisfaction with all the services provided to them.
- Preparing daily reports and presenting them to the higher management.
- Managing the outstanding bills and cash inflows of the restaurant