ABDO KAISSAR, Sales Manager

ABDO KAISSAR

Sales Manager

Metlife Alico

Location
Lebanon - Beirut
Education
Master's degree, Business and Economics
Experience
14 years, 8 Months

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Work Experience

Total years of experience :14 years, 8 Months

Sales Manager at Metlife Alico
  • Lebanon - Beirut
  • My current job since October 2018

• Gather market information together with staff of the Distributor on market demand/product evaluation/competitors activity/sales channel to find business opportunity and take immediate action.
• Effective and prompt communication with CME on daily activity report/monthly review meeting for evaluation of sales & marketing activity and forecast plan.
• Being the mediator or the bridge between distributor for all the company’s business activities.
• Achieve the assigned budget in terms of growth and profitability.
• Monitor each customer’s sales progress, inventory, purchase, etc.
• Establish and maintain a consistent level of communication with new and existing customers.
• Devise strategies to increase profitability of products.
• Prepare and maintain information for the review of business performance and also the forecasting of future sales business and planned activities.
• Monitor distributor’s PSI (Purchase, Sales & Inventory) of each product category, and work together to provide recommendation to Client on how to improve the sell-out.
• Provide other sales support such as product training, etc.
• Coordinate with the Service / Technical team to ensure customer satisfaction and after sales-service.
• Ensure products are shipped out from the factories and arrive on time at the delivery point.
• Work together with the Marketing/Advertising agency to strengthen and increase the brand image / visibility by placing merchandisers / promoters, running ad campaigns, promotions, etc.
• Analyze the market trend, competitors’ strength, our client’s strength and weakness, potentiality of market. Based on this, prepare and execute most effective and efficient business plan.

Accountant at World Net Hotels
  • Lebanon - Beirut
  • September 2017 to October 2018

-Documenting financial transactions by entering account information
-Preparing payments by verifying documentation, and requesting disbursements
-Reconciles financial discrepancies by collecting and analyzing account information
-In charge of the accounts receivables and bank reconciliations.
-Debit Notes/ Credit Notes
-Daily tracking of exchange rates on the accounting system.

Senior Customer Service at Societe General de Banque au Liban
  • Lebanon - Beirut
  • June 2014 to August 2017

• Assist clients with the application process by determining the type and amount of loan that is most suitable for their needs;
• Evaluate the creditworthiness of loans by reviewing the credit data, cash flow, financial statements, and collateral;
• Identify the loan amount, interest rate, payment;
• Review, investigate, and provide missing or incomplete information;
• Contact clients regarding pending and past due payments.
•Achieve targeted sales numbers for Small Business Loans (SBL)
•Control daily activity : Calls Appointments, Meetings, Closures, References, Acquisition reports of daily sales appointments.
•Adhere to all policies with regard to KYC/ AML as set out by the Bank from time to time.

Teller at BYBLOS BANK SAL
  • Lebanon - Beirut
  • January 2009 to September 2013

Commercial Operations - Accounts Management -
Transfer Out -Transfer in and checks
Transactions

Education

Master's degree, Business and Economics
  • at Lebanese University
  • September 2019

In Progress

Bachelor's degree, Businsess System with Economics
  • at Arab Open University
  • December 2012

☞ Arab Open University - Tayouné BS in Businsess System

Specialties & Skills

Customer Service
Team Management
Teamwork
Accounting
MICROSOFT WORD
TRAINING
MICROSOFT POWERPOINT
Leadership
Strong customer services
MICROSOFT EXCEL

Languages

Arabic
Expert
English
Expert
French
Expert

Training and Certifications

Customer Service (Certificate)
Date Attended:
May 2013
Aptis English Business (Certificate)
Date Attended:
October 2018
Working at the Ministry of economy (Certificate)
Date Attended:
April 2008
Valid Until:
July 2008
From Byblos Bank (Certificate)
Date Attended:
September 2008
Valid Until:
September 2009
From Bank Of Beirut (Certificate)
Date Attended:
August 2008
Valid Until:
August 2008

Hobbies

  • Air sports
  • Teaching
  • Camping
  • Hiking/backpacking
  • Traveling