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ABDO KAISSAR, Sales Manager

ABDO KAISSAR

Sales Manager·Metlife Alico

Lebanon

Master's degree, Business and Economics

Work experience

Total years of experience: 16 years, 9 months

Sales Manager

October 2018 - Present

Metlife Alico

Beirut, Lebanon

October 2018 - Present

• Gather market information together with staff of the Distributor on market demand/product evaluation/competitors activity/sales channel to find business opportunity and take immediate action.
• Effective and prompt communication with CME on daily activity report/monthly review meeting for evaluation of sales & marketing activity and forecast plan.
• Being the mediator or the bridge between distributor for all the company’s business activities.
• Achieve the assigned budget in terms of growth and profitability.
• Monitor each customer’s sales progress, inventory, purchase, etc.
• Establish and maintain a consistent level of communication with new and existing customers.
• Devise strategies to increase profitability of products.
• Prepare and maintain information for the review of business performance and also the forecasting of future sales business and planned activities.
• Monitor distributor’s PSI (Purchase, Sales & Inventory) of each product category, and work together to provide recommendation to Client on how to improve the sell-out.
• Provide other sales support such as product training, etc.
• Coordinate with the Service / Technical team to ensure customer satisfaction and after sales-service.
• Ensure products are shipped out from the factories and arrive on time at the delivery point.
• Work together with the Marketing/Advertising agency to strengthen and increase the brand image / visibility by placing merchandisers / promoters, running ad campaigns, promotions, etc.
• Analyze the market trend, competitors’ strength, our client’s strength and weakness, potentiality of market. Based on this, prepare and execute most effective and efficient business plan.

Company industry:
Accounting
Job role:
Sales

Accountant

September 2017 - October 2018

World Net Hotels

Beirut, Lebanon

September 2017 - October 2018

-Documenting financial transactions by entering account information
-Preparing payments by verifying documentation, and requesting disbursements
-Reconciles financial discrepancies by collecting and analyzing account information
-In charge of the accounts receivables and bank reconciliations.
-Debit Notes/ Credit Notes
-Daily tracking of exchange rates on the accounting system.

Company industry:
Hospitality & Accomodation
Job role:
Accounting and Auditing

Senior Customer Service

June 2014 - August 2017

Societe General de Banque au Liban

Beirut, Lebanon

June 2014 - August 2017

• Assist clients with the application process by determining the type and amount of loan that is most suitable for their needs;
• Evaluate the creditworthiness of loans by reviewing the credit data, cash flow, financial statements, and collateral;
• Identify the loan amount, interest rate, payment;
• Review, investigate, and provide missing or incomplete information;
• Contact clients regarding pending and past due payments.
•Achieve targeted sales numbers for Small Business Loans (SBL)
•Control daily activity : Calls Appointments, Meetings, Closures, References, Acquisition reports of daily sales appointments.
•Adhere to all policies with regard to KYC/ AML as set out by the Bank from time to time.

Company industry:
Banking
Job role:
Banking

Teller

January 2009 - September 2013

BYBLOS BANK SAL

Beirut, Lebanon

January 2009 - September 2013

Commercial Operations - Accounts Management -
Transfer Out -Transfer in and checks
Transactions

Company industry:
Banking
Job role:
Banking

Education

Lebanese University

September 2019

September 2019

Master's degree, Business and Economics

Lebanon

In Progress

Arab Open University

December 2012

December 2012

Bachelor's degree, Businsess System with Economics

Lebanon

GPA (point): 2.80 out of 4

GPA (point): 2.80 out of 4

☞ Arab Open University - Tayouné BS in Businsess System

Skills

Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Team Management
Expert
Team Management
Expert
Teamwork
Expert
Teamwork
Expert
Accounting
Expert
Accounting
Expert
MICROSOFT WORD
Expert
MICROSOFT WORD
Expert
TRAINING
Beginner
TRAINING
Beginner
WORD
Beginner
WORD
Beginner
EXCEL
Intermediate
EXCEL
Intermediate
MICROSOFT POWERPOINT
Intermediate
MICROSOFT POWERPOINT
Intermediate
Leadership
Expert
Leadership
Expert
Strong customer services
Expert
Strong customer services
Expert
MICROSOFT EXCEL
Intermediate
MICROSOFT EXCEL
Intermediate
Sales
Expert
Sales
Expert
Customer Service
Expert
Customer Service
Expert
Team Management
Expert
Team Management
Expert
Teamwork
Expert
Teamwork
Expert
Accounting
Expert
Accounting
Expert

Languages

Arabic

Expert

English

Expert

French

Expert

Training and Certifications

Certifications
Customer Service
May 2013
Aptis English Business
Oct 2018
Working at the Ministry of economy
Lebanese Ministry of economy
Apr 2008 - Jul 2008
From Byblos Bank
Byblos Bank SAL
Sep 2008 - Sep 2009
From Bank Of Beirut
Bank Of Beirut SAL
Aug 2008 - Aug 2008

Hobbies and interests

Air sports
Teaching
Camping
Hiking/backpacking
Traveling