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abdou ms, Customer Service Staff

abdou ms

Customer Service Staff·Dar Tlidjene Hotel

Algeria

High school or equivalent, لغات اجنبية الماينا

Work experience

Total years of experience: 2 years, 1 months

Customer Service Staff

January 2024 - January 2026

Dar Tlidjene Hotel

Algiers, Algeria

January 2024 - January 2026

• Welcomed and assisted hotel guests across multiple departments
• Worked in the hotel cafe and restaurant, serving guests directly
• Handled guest requests, inquiries, and complaints professionally
• Ensured guest satisfaction throughout their stay
• Maintained a calm and professional attitude during busy periods
• Communicated with guests in Arabic, French, and English

Company industry:
Purchasing & Procurement

Education

الرويبة الجديد

March 2026

March 2026

High school or equivalent, لغات اجنبية الماينا

Algeria

GPA (point): 14 out of 20

GPA (point): 14 out of 20

أنا خريج مرحلة الثانوية في تخصص اللغات الأجنبية، حيث درست اللغة الألمانية بالإضافة إلى تطوير مهاراتي في اللغات. في بداية مسيرتي الدراسية كنت أعمل على تحسين مستواي وتطوير قدراتي، ومع الوقت وبفضل الالتزام والممارسة تحسن مستواي بشكل واضح حتى حققت نتائج أفضل في السنة النهائية. أمتلك شغفًا بتعلم اللغات والتواصل مع الآخرين، وأسعى دائمًا إلى تطوير نفسي واكتساب مهارات جديدة.
View attachment

Private

January 2026

January 2026

High school or equivalent, لغات اجنبية

Algeria

Skills

ADAPTABILITY
Intermediate
ADAPTABILITY
Intermediate
COMPOSURE
Intermediate
COMPOSURE
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER LITERACY
Intermediate
COMPUTER PROGRAMMING
Intermediate
COMPUTER PROGRAMMING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE DESK
Intermediate
CUSTOMER SERVICE DESK
Intermediate