Senior Business Manager
First National Bank
Total years of experience :17 years, 5 Months
Knowledge about business customers activities
Lead, coach and mentor teams
Servicing and manage product distribution
Portfolio strategies
Acquire new profitable business
Attend to expired credit limits
Develop relationships across the different product houses with First rand Group
Ensure that informed credit decisions are made
Maintain an appropriate profile within the community
Initiate and ensure draw down quality credit applications
Ensure all securities are dealt with, ensure outstanding collateral is collected and manage client limits, and collect management fees
Quality of the business client base within the portfolio
Assist sales team by providing sales presentations to prospective customers and business units
Ensure compliance with all relevant positions within the business units
Adhering to FNB Golden rules which is a guideline in place for employees to follow
Creating campaign awareness
View missed sales opportunities
Performing sales strategies for the business unit to ensure that the target is met respectively
Checking of mandate files
Mentoring and coaching my sales team
Driving the entire outlet to achieving the set targets
Drawing up of initiatives and implementing strategies
Reviewing the KAGYB(Know and grow your business)toolkit for new opportunities
Analyze customer accounts for risk and make appropriate credit decisions, review and mange existing customer overdraft facilities, advise customers to manage accounts effectively and provide alternative banking solutions
Credit decision making skills
Provide a good customer experience
Constantly making use of the KAGYB toolkit
Conduct interviews with prospective candidates for all internal positions within the business (individual and group assessments)
Opening of Business and consumer accounts
Manage portfolio of +-2400 accounts and ensure a good relationship is maintained by providing efficient service by addressing customer needs and provide feasible solutions on an ongoing basis
Manage existing overdraft facilities
Cross-selling various products to clients
Opening of Business and consumer accounts
Top sales consultant in the Western Cape
Achieving over 200 % of annual target set
Relieving relationship manager for a three month period and dealing directly with consumer credit
Ensure compliance with all relevant positions within the business units
Ensure all relevant assessments has been completed on each candidate and that they meet minimum recruitment benchmarks
Actively market company and positions to prospective candidates