IT Administrator
Bin Ghalib Engineering
Total years of experience :19 years, 10 Months
Administration of Servers, Networks, VMWare ESX.
Providing first level support to the users of the group.
Providing support for Oracle Hyperion / Smartview
Administration / Mantaining and taking backup for MS SQL Server 2008 R2
Doing R&D on newly faced issues along with the System Administrators.
Migration of user PCs from Windows XP to Windows 7
Handling all IT related tasks.
Coordinating with vendor for implementation of accounts system.
Managing and maintaining the network / hardware.
Implimented the companies BCP.
Managing and maintaining Fortigate 110C, MS Exchange 2010, Active Directory, Sophos Endpoint Security and anti virus.
Complete environment is on windows server 2008 R2
Providing level 3 support to he corporate clients o the ISP.
Helping clients troubleshoot different problems related to Active Directory, ISA Server, Exchange Server, Mailer Daemon and other network related issues.
Managing and prioritizing client complains.
In close interaction with Manager Operations, Outdoor teams and clients.
Providing Network services and support to different client companies.
Administration of Active Directory, Mailer Daemon and ISA Server for the different clients of the company.
Managing the entire network support team.
Close interaction with clients and vendors.