Product Manager
Landmark Group
Total years of experience :13 years, 0 Months
• Product Manager for CX improvements GCC and India (E-Commerce)
• Product Manager for loyalty programs and customer retention GCC and India. (Shukran and Landmark Rewards)
• Product Manager for gift cards and elite benefits programs GCC. (Digital)
• Refining and auditing product engineering processes. (Digital)
• Delivering road map items. (Omnichannel)
• Lead for Homecentre and Homebox digital properties.
• Planning launches and items of delivery.
• Liaising between all major key stakeholders.
• Managing digital launches across GCC.
• Process improvements.
• Creating SLAs.
• Stakeholder management.
• Supporting launches across digital platforms (GCC and India)
• Creating and publishing promotions for digital brands (GCC)
• Content Quality Assurance
• E-Commerce project manager for Pak Sky Lanterns.
• Monitoring digital sales channel.
• Benchmark analysis.
• Competitor analysis
• CX planning and improvements.
• Stake holder management.
A• Roll out quality processes achieving better results and quality assured processes.
• Successfully implemented requirement analysis techniques enhancing the performance and achieving targets.
• Checking and advising aesthetic reforms and improvements on products/projects.
• Verifying and validating the user requirements.
• Vigorous testing for technical and non-technical flaws.
• Reporting Issues to the concerned team and tracking the actions taken against it.
• Liaising with major stakeholders and proposing changes and reforms for best outcomes.
• Collaborating with the design, development and sales team to achieve sales growth and customer satisfaction through quality assured products.
• Applying proper structured software engineering principles.
• Mapping products to designs and designs to requirements.
• Verifying and validating the system flow.
• Vigorous testing for technical and non-technical flaws.
• Identification and communication of issues/bugs to the concerned team and tracking the actions taken against it.
• Assisting the development team with bugs resolution.
• Liaising with major stakeholders and proposing changes and reforms for best outcomes.
• Collaborating with the Design and Development Teams to achieve optimized results and customer satisfaction.
• Developing database driven web applications.
• Liaising with the design and quality teams to achieve the best results.
• Focusing on the technically and aesthetically sound websites.
1. Participated in over 20+ competitions in academics,co-curricular and extra-curricular activities. 2. Part of 10+ social campaigns 3. Took part in 10+ programming competitions all around the country. 4. Took part in 13+ Sports event all over the country.
1. Took part in 5+ sports and academic events.
1. Best Debater for consecutive three years(2005-2008) 2. 25+ achievements certificates 3. Represented school in 15 competitions and win 11 out of them in first place