Customer Service Manager
Tesco
Total years of experience :16 years, 8 Months
A responsible, self motivated person with excellent interpersonal and organisational skills who enjoys a challenge. Excellent oral and written communication skills with the ability to deal well with people at all levels.
Experienced in customer service over 10 years at a very busy call centre and as a catering supervisor and store manager for 5 years prior to that, with a diploma in fitness instruction and currently in my final year of International Business at University of South Wales.
Able to effectively use initiative and make a positive contribution to a team. Adaptable and flexible to the requirements of the employer.
A faultless time keeping record and excellent attitude to work.
I am honest and trustworthy and have a good sense of humour and try to see things form other people’s point of view.
This course will help me manage and lead a team to be efficient within a organisation and create a high morale from team building exercises along with various activities for the employees.
I am currently studying and currently in my final year to graduate in International Business
Business Studies
BTEC National Diploma in Health and Fitness Instruction-Passed Including: Circuit Training, Gym Instructing, Communication and Information Technology.
All grades C and above in Maths, English, Science, Music, Religious Education and French