Director Of Information Technology
Kuwait Hospital
Total years of experience :16 years, 2 Months
Kuwait Hospital Aug 2017 onwards
Director of Information Technology
Accomplishments:
• Re-designed the Network Infrastructure in minimum time frame achieving 100 % redundancy, Reliability and Security.
• Dual integration between several Ancillary systems ensuring a successful end-to end cycle in short period of time.
• Licensing Structure for the complete 3 Million KD IT infrastructure ensuring cost savings of 45% per Anum.
Key Profile:
IT Strategic Planning & Implementation :
• Collaborate with the Stakeholders to ensure IT department delivers what it takes to be a e-hospital.
• Thorough Study on Server Licensing for 75+ servers on board and reducing the licensing cost by 65%.
• JCI Accredited Policies for MOI department. Leading with example on all the IT related activities.
• HIS and ERP implementation. (SAPPHIRE and INFOR)
• Interactive INTRANET Portal Design Management and Website Design (For both WS and Tablet) with (CMS, HTML5, RTL with Arabic Version with identity guidelines, content management, Bounce Check, hashtag and Google analytics for SEO)
IT Management
• HIS-ERP end to end Integration with optimum results on Nutanix Cluster.
• Designed a thorough Process for HIS/Billing/LIS/RIS. (Sapphire as HIS, MY Care for Billing, LIS and GE RIS)
• Security Using Fortinet and Load Balancing (F5) Configuration and Setup.
• Extreme Network using 2 Core Switches and 100 ERS switches (Full PoE, Stacked)
• Integrated Wireless Controller with 365 Access Points with different VLAN Configuration upon input. Clustered SSID.
• Master Clock System to manage IP Clocks, 350 IP Camera’s (Axis) with 8 NVR’s on Static NAT.
• VTL for PACS and RIS configuration.
• Website and INTRANET designing with branding.
• Nurse Call System, Unified Communication, 0365 Champion, Environmental Monitoring system, Enterprise level
security, Centralized AV Deployment for all the workstations, Training etc.
Key Profile:
IT Strategic Planning & Implementation
• Collaborate with the senior management in defining IT strategies to match with organizational business objectives
• Conduct root cause analysis on potential business impact related to change prior to implementing various service improvement plans for enhancing existing business processes
• Acquaint team members with policies, standards, licensing agreements, configuration guidelines and best practices for implementing the same in day to day IT related activities
• Evaluate and implement changes to existing policies and procedures, defined new policies to match with future business expansion objectives
Departmental Administration
• Interact with vendors and other stakeholders for effectively resolving infrastructural, service and maintenance related issues leading to enhanced system uptime
• Update the management and other stakeholders on various IT related issues using detailed status reports and presentations to enable effective decision making
• Enhance client satisfaction by setting up and managing the escalation team for effectively resolving critical and escalated issues reported by clients
• Evaluate team performance and organized training and development plans for team members based on identified training needs
IT Management
• Focus on logical & physical designing of Nortel and Cisco network. Work with Nortel core Switch 8310 and CISCO Core Switch 4507 and various different Nortel PoE switches 2550 and CISCO 2960X 48/24 FPDL using Fiber Uplink
• Configure Stacking & VLAN’s using DM for Nortel, Sigma BLADE Servers to create Virtual ESX Servers to host 200 Virtual Machines, Fiber channel storage for VM’s and PPP on Juniper & WATCHGUARD, Windows 2012 Enterprise Server with Additional Domain Controller
• Design template for Cloning. Work on Inter VLAN Routing and Enterprise Security on Juniper as well as PPP Interface with various autonomous locations integrated on Layer 3 devices
• Develop Enterprise Security with Trend Micro WFBS and Bit Defender Gravity Zone including Complex Linux Based System (Ackermann Nurse Call System
• Manage network & Windows Environment using Symantec Backup Exec 12.0 connected to SAN, Network Design for 300 cameras’ (IP Based Arecont Vision and SAMSUNG)
• Work on advance network configuration for PORT Forwarding on CISCO and Firewall, configuration & integration of Exacq Vision NVR.
. RFP evaluation with Different Vendors for (HMIS/ERP) including Phoenix from Germany, AKHIL Systems from India, Data Management Systems from Egypt, Health Insights from Egypt, LiveTrendz from India, Napier form Singapore, Sapphire from Portugal, Oasis from Saudi Arabia and EPIC from US.
• Involved in PACS Integration with FUJIFILM connecting radiology modalities from different vendors (Fujifilm, Phillips, Siemens, Kodak)
Troubleshooting (Unix, LINUX and windows / XP/2000/2003/Vista/Server 2008)
Unix Backups
Data Loads using UNIX ( Northern Irish, Irish and Great Britain)
SLA Automation Report using Hypertext pre-processor
Data Extracts using UNIX (Northern Irish, Irish and Great Britain)
Opto blade Backup on SAN
Logical Backups both on Blade and Logical drive (DLT, SDLT)
Time Critical Data (TCD’S) for firms like IBM, HMRC, HMCE, Royal Mail
Client Services Management and interaction through OPS TCS
Remote Connections (VPN’S)
Restoring from Tape using (TAR and CPIO)
Logical and Physical Designing and ETL Monitoring.
Worked on Various ETL tools like Opto Manager, Bosslive1, BDA Front, Work Flow Monitor, Putty Applications and Opto Blades.
Team Player and Team Leader.
Organiser for Various events like ( Project meeting, Insolvency Meeting, Schedule Meeting etc)
Following were some of the duties and my day to day routine.
Expert in the following: Computer Network Management Network Security Wireless Network Network Design and Architecture