Communication Manager
IVAS
مجموع سنوات الخبرة :14 years, 0 أشهر
❖ Executed the on-site integration and migration project for Zain Telecommunication and Ooredoo Telecommunication Kuwait
❖ Implement company’s communication plan in order to integrate with Emirates Integrated Telecommunications (du Telecom, Dubai).
❖ Support installation and implementation of configuration of the MVAS network elements.
❖ Consulting with management on the operational requirements of software solutions.
❖ Contributing expertise on information system options, risk and operational impact.
❖ Collaborating with developers on software requirements, as well as interpreting test stage data.
❖ Drive employees share of voice through proper corporate communications.
❖ Monitor API, VPN connections and daily billing from Zain and Ooredoo Telecom companies Kuwait
❖ Monitor bulk messages, APIs and upload RBT messages
❖ Root cause analysis and identification of solutions to problems.
❖ Developing and Implementation of Business plan
❖ Creating Network with Manufacturers and Dealers
❖ Involved in Trade of Mechanical & IT Equipment’s
❖ Providing IT solutions to various type of companies
❖ Locating Suppliers and developing customers
❖ Monitor the performance of hired contractors to ensure efficient
performance of duties
❖ Maintain an updated knowledge of taxation, accessibility and values to
ensure efficient management
❖ Responsible for maintaining smooth operations of 4 major TV channels
(Qadsawy TV, Al Afasy TV, Afasy Quran TV and Smile TV)
❖ Sound working knowledge of Play Box tools
❖ Maintaining specialist equipment for video production, broadcast and
satellite transmission, and interactive media
❖ Setting up and monitoring audiovisual links between units in different
locations
❖ Setup of all the equipment’s required to start a TV channel from
scratch
❖ Installing and testing new facilities and equipment
❖ Setting up and operating editing facilities in post-production suites
❖ Analyzing and rectifying technical faults on equipment and systems
❖ Minimizing loss of service at times of equipment failure by rapidly
identifying and implementing alternative methods of service provision
❖ Communicating effectively with members of one's own and other teams
and project members
❖ Preparation of daily playlist and live streaming shows using Play Box
Servers.
❖ Conversion of media files using Editing Software Canopus Edius
❖ Maintained digital broadcast automation systems
❖ Provides technical support to broadcast facilities in repair, maintenance,
installation and modification of technical broadcasting equipment
❖ Tests and aligns new equipment prior to installation in broadcast facility
❖ Maintaining smooth functionality of Aiwa Gulf TV channels
❖ Maintaining and establishing close business relationships with our affiliate for the basic channel
❖ Developing key performance goals and managing the performance of staff
❖ Creating and implementing strategies for business growth
❖ Hiring new staff within a department or business unit
❖ Managing a Team of IT Engineers and associates handling rotational shifts to provide a 24/7 support environment
❖ Working with the Head of Operations and Finance to ensure the department operates within budgetary constraints
❖ Overseeing the installation of new systems and expansion of existing systems for new channel launches
❖ Co-ordination, motivation, and development of staff in an ever changing and expanding engineering environment, including annual
appraisals and objective setting, and day-to-day work allocation and prioritization.
❖ Prepare and updating weekly/ monthly program schedule with rating figures and commercial inventory
❖ Managing the budget and monitoring the financial health of a location or business unit
❖ Technical support for all Value-added services (VAS) offered by AiwaGulf in Middle East
❖ Monitoring VPN and SMPP connections
❖ Network Implementation on Windows 2008/2003 Server
❖ Configuring Microsoft Outlook for local and Internet e-mails.
❖ Assigning troubleshooting and grooming tasks to ensure smooth operations, systems and servers
❖ Maintaining computer networks and systems including software, VPNs, routers and other physical hardware
❖ Installing and configuring network equipment to update or fix hardware or software issues
❖ Troubleshooting of client pc's remotely via third party software (Real VNC)
❖ Implemented and Configured Symantec Antivirus Enterprise
❖ Configuration, trouble shooting, supporting, installing servers
courses: Microsoft Certified System Administrator