Hospitality Consultant
Freelance
مجموع سنوات الخبرة :16 years, 10 أشهر
· Delivered Strategic Planning, Leadership, Customer Service Skills & F&B Hygiene training programs to various NGOs & Private Sector (Shift/TEC/Talleh)
· Volunteered as mentor for start up business with Mowgli
· Provided Q.A & Marketing consultation services to Wooden Bakery
· Lectured Lodging Management at Lebanese National Hospitality Institute
· Trading Financial Instruments with i-Tradefx, CFI, Mex Atlantic & Alpha Capital Group
· Developed and managed a 7-digit portfolio in 2021 with 100% annual ROI
· Lead the Branding of SAMA & "Six Slices-Pizzeria Cafe"
www.instagram.com/six.slices
· Developed Restaurant Comprehensive Operating Manual
· Handled Company Establishing & Business Registration
· Managed Project Layout, BOQ, Work Plan
· Sourced & Ordered (security system, software solution, FF&E, utensils, supplies, packaging, uniforms)
· Recruited & Trained FOH & BOH Staffs
· Managed Marketing Campaigns (FB, Instagram, Billboards, Flyers, Events, etc.)
· Managed Day-to-Day Operations
· Managed Financial Books
· Managed Business Liquidation
· Board of Directors Member for MENA Company
· Handled Strategic Partnership with TVTC
· Handled Government Bids & Secured 40 locations for nurseries
· Handled Accreditations & Secured Agreement with Swiss HTMI
· Lead the Setting Up of 3 "HITH" Training Institutes
· Developed LA Mode Academy Cafe Concept
· Established Q.A department & Developed P&Ps
· Launched Development Training Division & Achieved $ 400 k from year 1 with 50% GP
· Secured ISO & E_Cristal Certification
· Handled Projects' Work Plans, Layouts, Quotations, BOQs
· Managed CAPEX & OPEX
· Recruited & Trained lectures, admin & F&B staffs
· Managed Technical & Financial Proposals & Contracts
· Lead Pre-openings' Task Force for Restaurants (La Mode, Pezzo), Hotels (Hilton Double Tree, Radisson Blue) & Hospitality Institutes (Baha, Jizan)
· Handled Company Branding
· Developed Trainings' Content (presentations, course plans, weekly plans)
· Lead P&L Analysis
· Developed Salary Scale, KPIs, Appraisals & Bonus Scheme
· Negotiated Master Franchise Agreements (Gymboree, Pezzo) & Implemented Pezzo Concept into Sparky’s of the Family Entertainment Division
· Researched various Projects as required by Group Founder
· Researched Locations for Piatto Restaurants
· Set-up Dining & Kitchen Piatto Khobar
· Recruited Staffs
· Engineered Menu & Provided P&L Analysis Steak House Restaurants
· Planned SMS Marketing Campaign
· Managed Task Force for New Products' Launching in 14 Branches Steak House
Lodging and culinary management qualification
Finance and marketing management qualification
