عبد الرحمن

• Identified and developed new business opportunities through market research,
networking, and cold outreach.
• Generated qualified leads via email campaigns, LinkedIn outreach, and client referrals.
• Conducted client meetings, presentations, and product demonstrations to convert
prospects into customers.
• Built and maintained strong relationships with new and existing clients to ensure long
term partnerships.
• Prepared business proposals, quotations, and negotiation strategies to close deals
effectively.
• Achieved and consistently exceeded monthly and quarterly sales targets.
• Coordinated with marketing and operations teams to align sales strategies with company
goals.
• Maintained CRM database with accurate client information and sales tracking reports.
• Analyzed competitor activities and market trends to identify new revenue opportunities.
• Assisted in developing strategic plans to expand the companys customer base.
• Assisting Customers with the preparation of shipping documentation.
• Requesting customerto provide such as CustomsAuthorization number and Company
documents for import clearance.
• Proven abilities in managing FCL, LCL, Console(CSF), C&F, Logistics and distribution of
operations along with daily follow-ups with shipping
• Use database systems and technology to deliver great customer support
• Answer customer questions and provide information to resolve any issues
• Liaise with company suppliers to arrange collections, deliveries items
• Co-ordinate with customers for Held shipments required for additional documents
(SFDA, SASO, and CITC) for further clearance.
• Administration/Document handling and issuance of CI, PL, COO, SASO, SABER
• Receiving material trailers frequently from DXB for KAFD site
• Doing inward and outward process as per the various site requirements
• Coordinate with Logistics department and clients for all the materials.
• Assisted in expanding business into new territories and untapped market segments.
• Handled customer objections effectively and provided appropriate solutions.
• Participated in trade shows, business expos, and networking events to promote company
services.
• Ensured high customer satisfaction levels through proactive communication and after-sales
support.
• Monitored client feedback to improve service quality and retention rate.
• Supported cross-selling and upselling initiatives to increase account value.
• Trained and mentored junior sales interns or new team members when required.
• Built and maintained long-term relationships with key clients to ensure repeat business and
referrals.
• Followed up with prospects regularly to move opportunities through the sales pipeline.

• Oversee the day-to-day operations of freight forwarding services, including air, sea, and land
transportation, ensuring timely and cost-effective deliveries.

• Manage and maintain the organization of physical and digital documents forthe company, ensuring
compliance with industry standards and company procedures.
• Maintain a centralized document control system, including naming conventions, storage,
retrieval, and filing.
• Track the status of project documents and assist in documenttransmittals, ensuring that
all documents are correctly versioned and dated.
• Ensure compliance with project-specific requirements, regulatory standards, and
deadlines for documentation.
• Coordinate the preparation and submission of documents for clients, contractors, and
internal teams.
• Perform regular audits of documents to ensure accuracy, completeness, and compliance
with established policies.
• Provide administrative support in creating reports, spreadsheets, and presentations for
various stakeholders.
• Collaborate with project teams and departments to ensure effective and timely delivery
of project documents.
• Assist to engineering & construction team supply all data requirements to them.
• Managed and updated a document control register for a large-scale construction
project, ensuring all incoming and outgoing documents were tracked and archived.
• Provided training to junior staff on document management procedures and tools.
• Ensured the safe and secure storage of all project-related documents, both physical and
electronic.
• Handled all communications related to document submissions, approvals, and revisions
for internal teams and external clients.

• Develop and implement sales strategies to achieve and exceed revenue goals forthe travel services
portfolio, including flight bookings, hotel stays, and holiday packages.
• Build and maintain long-term relationships with clients, providing personalized travel solutions to meet
their needs.
• Handle inbound and outbound calls to generate leads, follow up with potential clients, and close deals.
• Provide in-depth product knowledge to clients, recommending travel packages and promotions based
on preferences and budget.
• Collaborate with the marketing team to create targeted campaigns and promotions that drive sales.
• Monitor and analyze market trends, competitor offerings, and customer feedback to adjust sales
strategies.
• Maintain accurate records of customer interactions and sales activities in the CRM system.
• Achieved increase in sales revenue during consistently meeting and surpassing sales targets.