Assistant IT Manager
Vickar Automotive Group
Total years of experience :17 years, 6 Months
- Plan, manage and oversee the entire IT operation across all the offices for a group of Auto Dealerships
- Manage the IT infrastructure and ensure internal systems are implemented successfully.
- Oversee application development and support, programs and project management, governance and IT operational and strategic planning.
- Responsible for budgeting and financial reporting, change management, auditing and ensuring the network / data security across the group.
-Plan, design and implement new network infrastructure changes (e.g. Firewalls, DNS, switch configurations, operating systems configurations, etc.)
-Provide technical tools for monitoring and managing systems and network cores (L2/L3 Switches, Routers and Security Appliances).
-Provided high level technical support for over than 20 clients including non profit and semi-government organizations.
-Deploy and maintaining Windows Servers 2012R2 and 2008R2, Storage and Backup Solutions and Virtualization using Hyper-V and Oracle VirtualBox.
-Investigating, analyzing current network environments and implementing new solutions for deploying new software and hardware infrastructure.
-Monitoring over than 60 existing Windows servers for performance and availability and ensuring proper functionality of the network and computer systems using monitoring tools such as PRTG, Wireshark, LabTech and Naverisk.
-Maintained and administered computer systems and the workstations under Windows Server 2003 Active Directory to over than 50 users by providing technical support, troubleshooting the existing networks to resolve the problem and make sure that accounting, loan management, MS Office 2003 and service applications are functioning properly.
-Monitored existing physical server (main) and five virtual servers (VMWare based) in the existing system and ensured proper functionality to the computer system.
-Conducted computer maintenance operations such as event monitoring, disk partitioning and backup operations of the existing data and applications.
-Supported 20 staff by promptly responding and solving problems in a timely manner to ensure functionality of computers and network equipment.
-Communicated effectively on computer technical problems in the UNESCO financial system (SAP based), CITRIX, SharePoint, Intranet applications.
-Assisted in solving common technical problems in Microsoft Office 2003, 2007 and account management to SharePoint and CITRIX under operating systems such as Windows XP Professional, Windows Vista and Windows 7 Professional.
-Provided troubleshooting services to (LAN) and wireless network (WIFI), secure connection via CISCO and Juniper firewall equipment under Windows Server 2003
-Controlled office inventories, upgraded and implemented IT infrastructure solutions.