HR & Admin Manager
Global Wood Works LLC
مجموع سنوات الخبرة :20 years, 5 أشهر
As HR MANAGER & ADMIN CUM PRO MANAGER: My main task is maintaining organization staff by establishing a recruiting, testing and interviewing program. Prepares employees for assignments by establishing and conducting orientation and training programs. Scheduling and conducting job evaluations, ensures planning, monitoring and appraisal of employee work result by training managers to coach and discipline employees.
Scheduling management conferences with employees, hearing and resolving employee grievances, counseling employees and supervisors. Maintains management guidelines by preparing, updating and recommending human resource policies and procedure. Complete human resource operational requirements by scheduling and assigning employees following up on work results.
Maintains human resource staff by recruiting, selecting, orienting and training employees, contributes to team effort by accomplishing related results as needed.
BEING PRO MANAGER: Giving guidance and instruction to the group of companies PROs (Public Relation Officers) on different governmental department e.g. Ministry of Labor, Immigration, Tas’heels, Economic Department, Land Department, Dubai Chamber of Commerce etc.
Assigning various tasks on daily basis such as employees visas renewal, cancellation, medicals, EID, Health incurances, Trade licenses renewal etc. incase if any PRO can’t process any hard issue such as ban removal, fee deduction etc then I follow up by myself to resolve the issues.
My main duties are directing all operational aspects including distribution, customer service, human resources, administration and sales in accordance with the businessman services objectives such as PRO services, setup new business within the UAE, visa processing, renewal whole type of legal papers, lawyers services, legal and normal translation services etc.
Providing and responsible for the training, coaching, development and motivation for PROs, typists & translators within the branch.
Development forecasts, financial objectives and business plans. Bring out the best of branch’s personnel by providing training, coaching, development and motivation. Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities. Share knowledge with other branches and main office on effective practices, competitive intelligence, business opportunities and needs. Address customers and employees satisfaction issues promptly. Adhere to high ethical standards, and comply with all regulations/applicable laws. Network to improve the presence and reputation of the branch and company. Stay abreast of competing markets and provide reports on market movement and penetration.
As freelancer and outsourced PRO services provider, I was providing all he services that help the customers with the help of some typing centers reduce their time spent on administrative tasks. I become their liasons with the Govt. departments and advise them on right course of action in all cases. Processing documents in labour/immigration/other Govt. Departments. Processing of companies immigration cards and labour cards. Approval from Ministries and Departments. Partners visas formalities. Processing new employment visas, Renewal, work permits and visas cancellation. Processing medical fitness test papers. Visit visas, Family visas, I assist in the visa process of spouse/child/parent. Housemaid visa assistance, Emirates IDs, Attestation of import and export documents. Assistance for all governmental and semi government work etc.
I was performing to provide HR Administration, PRO, workers training, Site Supervision of workers, Property supervision with maintenance etc support to the group of companies and make sure that all the sector’s needs, objectives are achieved in an effective and efficient manner. Managing all the aspects of recruitment cycle from identifying new job positions, manpower request approvals, create and post job adverts, review and shortlist profiles, schedule interviews, offer approvals and issuing offer letters.
Monitor recruitment & placements within approved numbers and time line. Implement plan for employees induction & orientation at all levels, provide detailed information regarding company policies, structures & conditions of employment & process their visas at specific department e.g. Tas’heel, MOL, Immigration etc.
Ensure subsequent follow up on progress of new recruits through induction & probation period including identification of any training needs to compliment the learning on the job and follow up visa procedure, renewal, cancellation, trade license renewal, vehicle proper record of renewal salik etc. Make sure all job positions are supported with job descriptions and competencies. Follow through on the implementation of HR policies & procedures and facilitate its application in a fair & equitable manner. Record, Monitor and administer the monthly payroll and ensure al approvals in a timely manner for salary credit. Ensure personal files for every employee is maintained/updated on a regular basis. Also ensure daily attendance, time keeping, leave details, compensations are monitored/administered in a timely & efficient manner.
Ensure all administration activities are handled diligently and in a cost effective manner ensuring adherence to corporate policies and procedures. Administer group medical, group life insurance & workmen compensation requirements of the companies.
As PRO, renewal of trade licenses, staff visas processing, new and renewal, vehicles registration, insurance, Salik record keeping, Medical of the employees, Emirates IDs etc.
In the group of companies ESS I was also performing as cashier for almost 7 months.
Giving training and supervision of maintenance and cleaning staff with safety instruction.
Multi task Officer in the Group.
I was managing company entire buildings almost 20 building within Dubai UAE. Responsibilities for all issues and follow up Dubai Municipality, Land Department, Civil Defense, Dubai Chamber, Economic Department, RERA rent committee, Dubai Police, Dubai Courts etc. Dealing with Landlords related with their properties, follow up supervising maintenance team for daily tasks and implementation, inspection of vacated premises and imposing penalties of damaged properties and deduction from the security deposits.
Staff medical process, governmental offices process such MOL, Tas’heel, Immigration etc. new quotas approval in Tas’heel, offer and approval letters processing.
As Administrator, main responsibilities were included interview schedules, managing board of directors meetings, implementation the results of the meetings.
Providing training and assigning various tasks to the maintenance and cleaning staff on daily bases and looking after their performance within the tasks. Providing them essential maintenance and cleaning materials on monthly bases with budget evaluation.
I was supervising daily support operations of the group & plan range of administrative duties in different departments. Having excellent communication and organizational skills and well versed in departmental procedures, policies and able to actively discover new ways to do the job more efficiently. My goal was to ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly.
Recruit and train personnel and allocate responsibilities and office space. Assess staff performance and provide coaching and guidance to ensure maximum efficiency. Ensure the smooth and adequate flow of information within the group of companies to facilitate other business operations. Manage schedule and deadlines. Monitor inventory of office supplies and the purchasing of new material with attention to budgetary constraints. Monitor coss and expenses to assist in budget preparation.
Organize and supervise other activities such as recycling, renovations, event planning, tenancy contacts preparation, maintenance, cleaning follow up etc and purchasing essential cleaning and maintenance material on monthly as well as daily basis with specific tasks and keeping monthly maintenance and cleaning materials for emergency usage.
Arrange visa such as work permit, visit visa etc. for employees and their families. Schedule staff visas, medical, coordinating with other internal and external departments. Collection of all appropriate documentation necessary for visa and permits required to be processed. Responding to staff queries on visa/labor/passport related matters. Ensure all visas, medical and labor permits are up to date and arrange timely renewal. Assist in all general inquiries concerning labor and immigration matters. Renewal of group trade licenses, labor cards, immigration cards etc. Group of companies’ vehicles daily reports and distributing various tasks to all drivers’ renewal of vehicle registrations, insurance etc in Tasjeel and Al Shamil.
I prepared real estate license and were managing the owner’s self-properties, tenancy contracts, and maintenance, follow up with Dubai Municipality, Civil Defense, Economic Department, and Land Department etc.
Apart of all the above I was handling accounting section regarding cheques deposits, follow up bounced cheques, employees salary and overtime evaluation and essential payroll.
I've MBA in HR and Business Development from Griggs University Old Columbia Pike USA at Shj Campus
I completed Diploma in Information Technology (Computer Sciences) in the year 2000 as regular student.
I'm Graduated from Peshawar University Pakistan In General study and Pol. Sciences.