Abdul Salam Abdul Razach

Hands on experience in managing Nutanix cluster (Server and Storage Blocks)
* Responsible for maintaining and configuring Nutanix NX-3460-G5 servers and NX-6235-G5
storage nodes
* Responsible for Installation of Physical Nutanix nodes (Server and storage), Configuration of IPMI,
and performing daily health checkups using NCC.
* Having good Understanding and experience of AOS and Software Installation (Foundation).
* Responsible Configure VMware cluster in Nutanix as Per Nutanix best practices.
* Responsible for Nutanix Node Management in VMWARE and Patching ESXi Hosts in a Nutanix
VMWARE Cluster.
* Responsible for replacing failed RAM memory and SATADOM devices.
* Responsible for upgrading of AOS, NCC, Foundation, Hypervisor and firmware’s.
* Responsible for Installing and Configuration of CVM and troubleshoot the CVM failure scenarios.
* Responsible for monitor CVM health state in Prism and responsible for Disaster Recovery and
Backup integration with Nutanix.
* Responsible for Configuring Backup Policies Via Prism interface and replicating snapshots of
individual VMs from a primary system to one or more secondary systems at different sites.
* Responsible for managing Prism Central, upgrade Prism Central, NCC, and individual clusters
through Prism Central and manage licenses.
* Responsible for creating dashboard Views and custom views in Prism Central
* Responsible for viewing the entity browser to view detailed information about VMs, containers,
disks, and other entities across the registered clusters.
* Responsible for Performance Monitoring analysis in a cluster.
* Responsible for Monitoring alerts and events across the registered clusters and configuring alert
policies and notification.
* Responsible for configuring various system settings (NTP, SMTP etc.) for Prism Central.
* Responsible for Configuring user authentication using active directory, install SSL certificates, and
manage (add, edit, and delete) local user accounts.
* Responsible for administering individual clusters through Prism Central, create and manage VMs.
* Analyzed the existing setup of the datacenter and provided management with the upgrade plan.
Prepared list of data center activities to be performed for the upcoming year. Coordinated with
Telecom providers and involved in site survey for data center.
* Technical advisor and project manager for the data center /system related upgrade activities.
* Responsible for taking daily backup of E-register student’s oracle database.
* Responsible for Monitoring, Maintenance and restore activities of backup of all production virtual
machines using Veritas NetBackup appliance and Veeam Backup.
* Responsible for Creating virtual machines, configuration and maintaining VM’s using VMware
VCenter.
* Responsible for checking of replication status for critical production application servers in Mobily DR
virtual site recovery (VSR).
* Responsible for DNS, Active directory server’s configuration, maintenance and troubleshooting and
joining end user pcs to the AD domain.
* Responsible for Group Policy creation and management in Active Directory Server.
* Responsible for configuring Trend Micro antivirus and windows update on all windows platforms.
* Responsible for Preparation of capacity planning Data gathering sheet and inventory data sheet.
* Responsible for deployment of windows updates and software applications using Microsoft SCCM.
* Responsible for creating disaster recovery plan of production virtual machines. Responsible for
obtaining quotes from various vendors for hardware, software, and providing feedback to the
management about the best product to purchase.
* One of key member in creating IT Policies/Standards for the university and documenting them.
* Provided onsite and on call support for all technical network and system issues.
* Responsible for SSL certificate management and configuration the same in the web portals.
* Responsible for creating and submitting incident reports and change request documents.
* Responsible for configuring the load balancer for web and internal applications using A10 load
balancer.
* Installation, configuration, Monitoring and Maintenance of NEC cluster and SAN storage.
* Configure and manage TCP/IP networking on Oracle Linux
* Creating, Cloning Linux Virtual Machines, templates using VMware Esxi.

Network Management.
Client : Catholic Health Initiatives, USA.
Responsibilities:
* Member to a team of professionals responsible for the day-to-day administration and support of
mission critical networking technologies located within a complex heterogeneous LAN /WAN
network infrastructure.
* Technical responsibilities included, but are not limited to, the installation, configuration, design,
implementation, upgrades, and troubleshooting of various mission-critical technologies.
* Troubleshooting, configuration of Cisco Routers, switches, Wireless LAN controllers, Cisco Firewalls
and access points.
* Managing modifications and coordinate change control assignments. Work within the network
operations and engineering teams, along with other teams as appropriate, to complete work tasks.
* Validating and prepare detailed specifications and documentation of network environments, provide
knowledge transfer to other technical staff who will support the environment when transitioned to
production.
* Professional responsibilities including project management, escalation support, following corporate
policies and procedures, documentation, and scheduling as needed reports to management.
* Responsible for providing 3rd level support for network administration and providing technical
support for various LAN/WAN issues.
* Handling critical and high priority tickets related to network issues. (LAN, WAN and Wireless.)
* Collaborating with end users, other technical staff, and multiple levels of management to define
business and technical requirements for complex systems development and gain buy-in for all
infrastructure plans.
* Updating the network architecture document for various hospitals across the regions.
* Coordination with Century link, Comcast MPLS service provider for circuit failure issues, obtaining
RCA document from them, preparing and sending the RCA document to the customers.
* Participate in Document, SOP reviews and establishing Standard Operating Procedures (SOP)
document to sustain and maintain network event monitoring and incident response.
* Monitored events, responded to incidents and reported findings.
* Providing RCA document to management team for network outage issues.
* Provide guidance to other members of the team in areas of expertise. Receive guidance from other
team members in areas where additional expertise can be gained.
* Resolving incidents related to Wireless, LAN and WAN devices.
* Providing 24x7 on call network support.
* Monitoring the network using Solarwinds network monitoring tool and analyzing the link utilization
using visual performance manager network tool and adding sites in VPM and fluke networks NPA
collector.
* Analyzing Kiwi syslog server.
* Proactively monitoring the network devices using Solarwinds network monitoring tool.
* Analyzing the network link utilization using Visual Performance Manager Network tool.
* Configuring net flow in the switches and routers.
* Providing the technical solutions for various levels of tickets with in SLA.

Client : Shaqra University, Shaqra, KSA.
Responsibilities:
* Troubleshooting, Installing and configuring CISCO, Mikrotik Routers and CISCO Catalyst series
switches.
* Responsible for providing advanced routing and switching design and configuration using CISCO
technologies including Cisco switches, Routers and Firewalls
* Provide network and system installation, implementation services as per the design which meet
and exceeds the needs of the customers.
* Clarify a client‘s system specifications, understanding their work practices and nature of their
business and travel to customer sites within KSA.
* Coordinating with STC for circuit issues for various sites and configuration of failover between the
sites.
* Responsible for configuring and administering the Polycom and Vu video conferencing equipment.
* Responsible for gathering customer technical requirements and then carefully perform successful
complex network and system installations.
* Responsible for configuring QoS.
* Responsible for designing the network for different university sites.
* Responsible for implementing Laser connectivity across the university sites and configured the
Mikrotik routers for FSO and RFO links.
* Coordinating with vendors and cross check the work time to time.
* Installing and configuring Ruckus and Nanostation wireless access points across sites.
* Installing and configuring Cisco ASA Firewalls and maintaining firewall rules.
* Responsible for the handling of data center located at different sites.
* Responsible for solving all network issues relating to Routing, Switching, Security and IP Phones.
* Responsible for managing all remote sites which are connected to MPLS network.
* Administering and maintaining the VOIP throughout Campus.
* Responsible for maintaining DNS and Active Directory Servers.
* Troubleshooting the network issues i.e. WAN, LAN & Wireless Network.
* Creating and maintaining the VLAN in respective campuses to segregate the users.
* Monitoring the Network traffic using Net flow.
* Prepare and maintain the network documents.
* Monitoring the Network using Solarwinds network monitoring tool.

Handle the tasks of providing network engineering input on major projects, upgrades and
installations.
* Troubleshooting, Installing and configuring CISCO Routers and Catalyst series switches.
* Responsible for planning, implementing, and supporting changes to the network including cable
infrastructure, network, software and hardware.
* Managing modifications and coordinate change control assignments. Work within the network
operations and engineering teams, along with other teams as appropriate, to complete work tasks.
* Coordinate with User Support and System Administrators to provide Level I and II support for
technical solutions.
* Perform responsibilities of providing detailed documentation and procedures for all solutions.
* Responsible for analyzing and recommending the purchase of network equipment.
* Handle the tasks of developing and maintaining IT liaison relationship with functional departments
and key users.
* Monitor various routers and communications equipment that comprise the corporate network by
using external and built-in tools.
* Negotiate service contract with circuit carriers and other IT vendors.
* Interface with various Telco’s for circuit testing and turn up.
* Upgrade Cisco Routers, Switches and Firewall (ASA) IOS using TFTP
* Responsible for Troubleshoot and administration of Cisco CME and Avaya 8300 server.
* Responsible for assigning user extensions for Cisco and Avaya IP Phones.
* Responsible for New Site setup for Telcordia and MNP India Locations.
* Handle various tickets (Sev1, Sev2 and Sev3) tickets related to Data and voice network.
* Responsible for inventory maintenance of network equipments.
* Responsible for Designing Visio diagram of network.

Responsible for Installation of Operating Systems and Application software.
* Responsible for Providing LAN troubleshooting and support.
* Responsible for the purchase of IBM based servers, Antivirus software, Windows Operating
System and Cisco routers and switches and Creation of accounts and GPO configuration.
* Handle the configuration of local printers & network printers
* Responsible for Installation of Citrix ICA client and configuration of the same for connecting to
Citrix Metaframe server and published applications such as MS outlook and MS word.
* Troubleshoot of ACCPAC ERP Applications.
* Configuration of Inter VLAN routing using Cisco 2610 Router.
* Responsible for installation of Cisco routers and coordination with Saudi Telecom Company for
implementation.
* Handle the Replacement of 3Com switches to Cisco 2950 switches
* Handle configuration of TCP/IP properties for LAN workstations
* Responsible for installation of Novell client for windows Xp and configured ERP package ACCPAC
5.1 under SQL Server 2000 environment.
* Involved in Traveling to various sites and provide end user training to ACCPAC 5.1 software
users.
* Responsible for maintaining ACCPAC site data
* Monitor Network Performance and updating virus definitions.