عبد الرزاق قطان, Executive Director

عبد الرزاق قطان

Executive Director

Seline Trading

البلد
المملكة العربية السعودية - الرياض
التعليم
بكالوريوس, Information Technology and Computing
الخبرات
21 years, 5 أشهر

مشاركة سيرتي الذاتية

حظر المستخدم


الخبرة العملية

مجموع سنوات الخبرة :21 years, 5 أشهر

Executive Director في Seline Trading
  • المملكة العربية السعودية - الرياض
  • أشغل هذه الوظيفة منذ سبتمبر 2021

•Strategic Leadership & Vision: Spearheaded initiatives driving a significant 25%
increase in revenue within the first year.
•Financial Management & Team Mentorship: Implemented practices resulting in a
notable 15% reduction in operational expenses, while fostering a high-performing team
culture, leading to a remarkable 20% improvement in productivity and employee
satisfaction.
•Operations Oversight & Compliance: Ensured seamless operations and compliance
with regulatory standards, maintaining high operational excellence.
•Innovation & Accountability: Championed a culture conducive to achieving
organizational goals and objectives through innovation and accountability.
•Board Leadership & Policy Development: Provided effective leadership to the Board
of Directors, guiding policy development and strategic decision-making processes.

Retail Operations Manager في Anfas Al-Oud Company
  • المملكة العربية السعودية - الرياض
  • نوفمبر 2020 إلى سبتمبر 2021

•Data-Driven Strategic Decision-Making: Utilized data analysis to inform strategic
decisions and optimize cost-benefit ratios, resulting in a 10% increase in profit margins
within the first quarter.
•Efficient Policy Implementation: Developed and implemented streamlined policies for
resource, quality, and inventory management, reducing wastage by 15% and improving
inventory turnover by 20%.
•Employee Development and Performance Enhancement: Spearheaded the design
and execution of employee development programs, leading to a 25% increase in
productivity and a 30% decrease in staff turnover.
•Cross-Functional Collaboration for Process Improvement: Collaborated with
diverse teams to identify and implement process improvements, resulting in a 20%
reduction in production lead time and a 15% increase in customer satisfaction ratings.
•Performance Monitoring and Actionable Insights: Monitored key performance
indicators and executed corrective actions to achieve operational objectives effectively,
resulting in a 10% improvement in overall operational efficiency.

Operations Manager - Luxury Lifestyle في Mandily Trading
  • المملكة العربية السعودية - الرياض
  • أبريل 2019 إلى نوفمبر 2020

•Strategic Leadership: Spearheaded policy formulation, planning, and decision-making,
boosting operational efficiency by 10%.
•Operational Efficiency: Implemented policies, reducing processing time by 15% and
increasing resource utilization by 20%.
•Business Growth: Identified opportunities, resulting in a 15% market share increase
and 20% revenue rise.
•Team Leadership: Led cross-functional teams, improving project completion time by
25% and team productivity by 30%.
•Continuous Improvement: Cultivated innovation, leading to a 20% decrease in waste
and 25% higher customer satisfaction.

Operations Manager - Multi Brands of Jewelry, Watches, Accessories, and Lifestyle في Platinum Sands Co. Ltd, Ali Bin Ali Group of Company
  • المملكة العربية السعودية - الرياض
  • يناير 2018 إلى مارس 2019

•Business Strategy Development: Developed and implemented business strategies
resulting in a 15% increase in customer acquisition, a 20% rise in foot traffic, and a 25%
growth in profitability.
•Sales Staff Training and Motivation: Conducted training sessions leading to a 20%
improvement in sales staff performance and a 15% increase in sales targets achievement.
•Customer Satisfaction: Achieved exceptional customer satisfaction levels, resulting in a
20% increase in customer retention and a 25% rise in positive customer feedback.
•Store Administration: Managed store administration tasks, ensuring compliance with
policies, reducing operational errors by 15%, and improving overall store efficiency.
•Market Analysis and Reporting: Generated reports leading to actionable insights,
contributing to a 20% increase in revenue from targeted market segments and a 15%
expansion in market share.

Deputy Showroom Manager - Chanel Fine Jewellery & Watches في Platinum Sands Co. Ltd, Ali Bin Ali Group of Company
  • المملكة العربية السعودية - الرياض
  • يناير 2017 إلى يناير 2018

•Staff Training & Evaluation: Conducted comprehensive training sessions, improving
staff knowledge by 20% and evaluating competitor strategies.
•Sales Enhancement: Implemented effective product demonstrations, boosting sales by
25% and enhancing customer engagement.
•Customer Service Excellence: Achieved 95% customer satisfaction, resolving inquiries
promptly and courteously, earning commendations.
•Performance Monitoring: Analyzed sales reports, identifying trends for a 20% sales
improvement through targeted interventions.
•Compliance Assurance: Ensured 100% compliance with quality standards and policies,
maintaining a positive customer experience.

Assistant Boutique Manager & Watches Ambassador - Van Cleef & Arpels House of Jewelry & Watches في Platinum Sands Co. Ltd, Ali Bin Ali Group of Company
  • المملكة العربية السعودية - الرياض
  • مارس 2012 إلى يناير 2017

•Sales Training Programs: Implemented sales training programs resulting in a 20%
increase in monthly sales.
•Performance Improvement: Spearheaded initiatives resulting in a 15% improvement
in departmental performance metrics within the first six months of tenure.
•Customer Satisfaction: Delivered exceptional customer service, leading to a 25%
increase in customer satisfaction scores and a 10% rise in repeat business.
•Sales Strategies: Implemented innovative sales strategies resulting in a 30% boost in
revenue from watch sales during promotional campaigns.
•Team Collaboration: Fostered a collaborative team environment resulting in a 20%
decrease in staff turnover and improved overall team morale.

Senior Sales Excutive في Al Rasha International for Valuable Gifts, Accessories & Jewelries (Jamjoom Group of Companies)
  • المملكة العربية السعودية - الرياض
  • أكتوبر 2006 إلى مارس 2012

* Enhancing the quality of customer service spanning all brands.

* Making the required, necessary reports & plans.

* Distribute the target according to potentiality.

* Take care of all procedures of maintenance, overall administrative & supervising of all the activities.

* Member of department quality assurance committee.

Sales Supervisor في M.Y. Zaila Trading Establishment for Textiles & Decorations
  • المملكة العربية السعودية - الرياض
  • يناير 2003 إلى سبتمبر 2006

•Assisting the sales manager in following up the sales.
•Review the sales coordinators to do their best.
•Preparing all pertinent documents for the projects available.
•Setting plans for the sales team to achieve the target required for them.

الخلفية التعليمية

بكالوريوس, Information Technology and Computing
  • في Arab Open University
  • سبتمبر 2013

Information Technology and Computing.

Specialties & Skills

Supervising
People ‎skills: ‎honest, ‎trustworthy
Highly ‎literate ‎in ‎English ‎&Arabic ‎languages ‎and ‎driving ‎skills
Excellent computer ‎skills ‎in ‎software, ‎hardware, ‎intemet, ‎programs ‎&applications
Public ‎relationships, ‎communication ‎skills, ‎power ‎of ‎patience& ‎tolerance
People ‎skills: ‎Self- ‎confident, ‎ability ‎to ‎be ‎creative, ‎fast ‎intuition, ‎honest
Fast ‎learner ‎and ‎has ‎the ‎ability ‎to ‎handle ‎pressuized ‎working ‎environment
Reading, ‎Performing ‎Arts, ‎Public ‎Speaking, ‎Sports, ‎Volunteering, ‎Techologhy ‎&Decarations

اللغات

الانجليزية
متمرّس
العربية
متمرّس

التدريب و الشهادات

Drama (Acting) (تدريب)
معهد التدريب:
Courtyard Playhouse - Dubai
تاريخ الدورة:
January 2013
Sales Training (تدريب)
معهد التدريب:
Christian Bernard Group - Guy Laroche Brand for Men's Luxury Accessories
تاريخ الدورة:
January 2009
Sales Training (تدريب)
معهد التدريب:
Baume and Mercier Brand for Luxury Watches
تاريخ الدورة:
January 2011
Sales Training (تدريب)
معهد التدريب:
Ali Bin Ali Sales Training on a quarterly basis
Sales Training (تدريب)
معهد التدريب:
Van Cleef & Arpels Sales Training on a quarterly basis
Sales Training (تدريب)
معهد التدريب:
Mikimoto Brand for Jewelry
تاريخ الدورة:
January 2012
Sales and Leadership Training (تدريب)
معهد التدريب:
Harvey Nichols
تاريخ الدورة:
January 2010
Certificate of Appreciation from S.T.Dupont Brand for Luxury Gifts and Jewelry (الشهادة)
تاريخ الدورة:
January 2007

الهوايات

  • Richemont ‎Group ‎Van ‎Cleef ‎& ‎Arpels
    Certified