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شكراً لك، تم إرسال بلاغك وسيتم مراجعته قريباً.
عبد الرزاق قطان, Executive Director

عبد الرزاق قطان

Executive Director·Seline Trading

المملكة العربية السعودية

بكالوريوس, Information Technology and Computing

الخبرة العملية

مجموع سنوات الخبرة: 23 سنوات, 6 أشهر

Executive Director

سبتمبر 2021 - حتى الآن

Seline Trading

الرياض، المملكة العربية السعودية

سبتمبر 2021 - حتى الآن

• Strategic Leadership & Vision: Spearheaded initiatives driving a significant 25% increase in revenue within the first year.
• Financial Management & Team Mentorship: Implemented practices resulting in a notable 15% reduction in operational expenses, while fostering a high-performing team culture, leading to a remarkable 20% improvement in productivity and employee satisfaction.
• Operations Oversight & Compliance: Ensured seamless operations and compliance with regulatory standards, maintaining high operational excellence.
• Innovation & Accountability: Championed a culture conducive to achieving organizational goals and objectives through innovation and accountability.
• Board Leadership & Policy Development: Provided effective leadership to the Board of Directors, guiding policy development and strategic decision-making processes.

مجال الشركة:
1381
الدور الوظيفي:
الإدارة

Retail Operations Manager

نوفمبر 2020 - سبتمبر 2021

Anfas Al-Oud Company

الرياض، المملكة العربية السعودية

نوفمبر 2020 - سبتمبر 2021

•Data-Driven Strategic Decision-Making: Utilized data analysis to inform strategic
decisions and optimize cost-benefit ratios, resulting in a 10% increase in profit margins
within the first quarter.
•Efficient Policy Implementation: Developed and implemented streamlined policies for
resource, quality, and inventory management, reducing wastage by 15% and improving
inventory turnover by 20%.
•Employee Development and Performance Enhancement: Spearheaded the design
and execution of employee development programs, leading to a 25% increase in
productivity and a 30% decrease in staff turnover.
•Cross-Functional Collaboration for Process Improvement: Collaborated with
diverse teams to identify and implement process improvements, resulting in a 20%
reduction in production lead time and a 15% increase in customer satisfaction ratings.
•Performance Monitoring and Actionable Insights: Monitored key performance
indicators and executed corrective actions to achieve operational objectives effectively,
resulting in a 10% improvement in overall operational efficiency.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Operations Manager - Luxury Lifestyle

أبريل 2019 - نوفمبر 2020

Mandily Trading

الرياض، المملكة العربية السعودية

أبريل 2019 - نوفمبر 2020

•Strategic Leadership: Spearheaded policy formulation, planning, and decision-making,
boosting operational efficiency by 10%.
•Operational Efficiency: Implemented policies, reducing processing time by 15% and
increasing resource utilization by 20%.
•Business Growth: Identified opportunities, resulting in a 15% market share increase
and 20% revenue rise.
•Team Leadership: Led cross-functional teams, improving project completion time by
25% and team productivity by 30%.
•Continuous Improvement: Cultivated innovation, leading to a 20% decrease in waste
and 25% higher customer satisfaction.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
الإدارة

Operations Manager - Multi Brands of Jewelry, Watches, Accessories, and Lifestyle

يناير 2018 - مارس 2019

Platinum Sands Co. Ltd, Ali Bin Ali Group of Company

الرياض، المملكة العربية السعودية

يناير 2018 - مارس 2019

•Business Strategy Development: Developed and implemented business strategies
resulting in a 15% increase in customer acquisition, a 20% rise in foot traffic, and a 25%
growth in profitability.
•Sales Staff Training and Motivation: Conducted training sessions leading to a 20%
improvement in sales staff performance and a 15% increase in sales targets achievement.
•Customer Satisfaction: Achieved exceptional customer satisfaction levels, resulting in a
20% increase in customer retention and a 25% rise in positive customer feedback.
•Store Administration: Managed store administration tasks, ensuring compliance with
policies, reducing operational errors by 15%, and improving overall store efficiency.
•Market Analysis and Reporting: Generated reports leading to actionable insights,
contributing to a 20% increase in revenue from targeted market segments and a 15%
expansion in market share.

مجال الشركة:
الساعات والسلع الفاخرة
الدور الوظيفي:
الإدارة

Deputy Showroom Manager - Chanel Fine Jewellery & Watches

يناير 2017 - يناير 2018

Platinum Sands Co. Ltd, Ali Bin Ali Group of Company

الرياض، المملكة العربية السعودية

يناير 2017 - يناير 2018

•Staff Training & Evaluation: Conducted comprehensive training sessions, improving
staff knowledge by 20% and evaluating competitor strategies.
•Sales Enhancement: Implemented effective product demonstrations, boosting sales by
25% and enhancing customer engagement.
•Customer Service Excellence: Achieved 95% customer satisfaction, resolving inquiries
promptly and courteously, earning commendations.
•Performance Monitoring: Analyzed sales reports, identifying trends for a 20% sales
improvement through targeted interventions.
•Compliance Assurance: Ensured 100% compliance with quality standards and policies,
maintaining a positive customer experience.

مجال الشركة:
الساعات والسلع الفاخرة
الدور الوظيفي:
المبيعات

Assistant Boutique Manager & Watches Ambassador - Van Cleef & Arpels House of Jewelry & Watches

مارس 2012 - يناير 2017

Platinum Sands Co. Ltd, Ali Bin Ali Group of Company

الرياض، المملكة العربية السعودية

مارس 2012 - يناير 2017

•Sales Training Programs: Implemented sales training programs resulting in a 20%
increase in monthly sales.
•Performance Improvement: Spearheaded initiatives resulting in a 15% improvement
in departmental performance metrics within the first six months of tenure.
•Customer Satisfaction: Delivered exceptional customer service, leading to a 25%
increase in customer satisfaction scores and a 10% rise in repeat business.
•Sales Strategies: Implemented innovative sales strategies resulting in a 30% boost in
revenue from watch sales during promotional campaigns.
•Team Collaboration: Fostered a collaborative team environment resulting in a 20%
decrease in staff turnover and improved overall team morale.

مجال الشركة:
الساعات والسلع الفاخرة
الدور الوظيفي:
المبيعات

Senior Sales Excutive

أكتوبر 2006 - مارس 2012

Al Rasha International for Valuable Gifts, Accessories & Jewelries (Jamjoom Group of Companies)

الرياض، المملكة العربية السعودية

أكتوبر 2006 - مارس 2012

* Enhancing the quality of customer service spanning all brands.

* Making the required, necessary reports & plans.

* Distribute the target according to potentiality.

* Take care of all procedures of maintenance, overall administrative & supervising of all the activities.

* Member of department quality assurance committee.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

Sales Supervisor

يناير 2003 - سبتمبر 2006

M.Y. Zaila Trading Establishment for Textiles & Decorations

الرياض، المملكة العربية السعودية

يناير 2003 - سبتمبر 2006

•Assisting the sales manager in following up the sales.
•Review the sales coordinators to do their best.
•Preparing all pertinent documents for the projects available.
•Setting plans for the sales team to achieve the target required for them.

مجال الشركة:
البيع بالتجزئة وبالجملة
الدور الوظيفي:
المبيعات

التعليم

Arab Open University

سبتمبر 2013

سبتمبر 2013

بكالوريوس، Information Technology and Computing

المملكة العربية السعودية

المعدل التراكمي (التقدير): ممتاز

المعدل التراكمي (التقدير): ممتاز

Information Technology and Computing.

Skills

Directories

Expert

Admin Assistant

Expert

HR Operations

Expert

Supervising

Expert

Retail

Expert

People ‎skills: ‎honest, ‎trustworthy

Expert

Highly ‎literate ‎in ‎English ‎&Arabic ‎languages ‎and ‎driving ‎skills

Expert

Excellent computer ‎skills ‎in ‎software, ‎hardware, ‎intemet, ‎programs ‎&applications

Expert

Public ‎relationships, ‎communication ‎skills, ‎power ‎of ‎patience& ‎tolerance

Expert

People ‎skills: ‎Self- ‎confident, ‎ability ‎to ‎be ‎creative, ‎fast ‎intuition, ‎honest

Expert

Fast ‎learner ‎and ‎has ‎the ‎ability ‎to ‎handle ‎pressuized ‎working ‎environment

Expert

Reading, ‎Performing ‎Arts, ‎Public ‎Speaking, ‎Sports, ‎Volunteering, ‎Techologhy ‎&Decarations

Expert

Supervising

Expert

Retail

Expert

اللغات

الانجليزية

متمرّس

العربية

متمرّس

التدريب و الشهادات

الشهادات
Certificate of Appreciation from S.T.Dupont Brand for Luxury Gifts and Jewelry
Jan 2007

التدريب
Drama (Acting)
Courtyard Playhouse - Dubai
Jan 2013
Sales Training
Christian Bernard Group - Guy Laroche Brand for Men's Luxury Accessories
Jan 2009
Sales Training
Baume and Mercier Brand for Luxury Watches
Jan 2011
Sales Training
Ali Bin Ali Sales Training on a quarterly basis
Sales Training
Van Cleef & Arpels Sales Training on a quarterly basis
Sales Training
Mikimoto Brand for Jewelry
Jan 2012
Sales and Leadership Training
Harvey Nichols
Jan 2010

الهوايات والاهتمامات

Richemont ‎Group ‎Van ‎Cleef ‎& ‎Arpels

Certified