Abdul Razak Kattan, Executive Director

Abdul Razak Kattan

Executive Director

Seline Trading

Lieu
Arabie Saoudite - Riyad
Éducation
Baccalauréat, Information Technology and Computing
Expérience
21 years, 5 Mois

Partager Mon CV

Empêcher usager


Expériences professionnelles

Total des années d'expérience :21 years, 5 Mois

Executive Director à Seline Trading
  • Arabie Saoudite - Riyad
  • Je travaille ici depuis septembre 2021

•Strategic Leadership & Vision: Spearheaded initiatives driving a significant 25%
increase in revenue within the first year.
•Financial Management & Team Mentorship: Implemented practices resulting in a
notable 15% reduction in operational expenses, while fostering a high-performing team
culture, leading to a remarkable 20% improvement in productivity and employee
satisfaction.
•Operations Oversight & Compliance: Ensured seamless operations and compliance
with regulatory standards, maintaining high operational excellence.
•Innovation & Accountability: Championed a culture conducive to achieving
organizational goals and objectives through innovation and accountability.
•Board Leadership & Policy Development: Provided effective leadership to the Board
of Directors, guiding policy development and strategic decision-making processes.

Retail Operations Manager à Anfas Al-Oud Company
  • Arabie Saoudite - Riyad
  • novembre 2020 à septembre 2021

•Data-Driven Strategic Decision-Making: Utilized data analysis to inform strategic
decisions and optimize cost-benefit ratios, resulting in a 10% increase in profit margins
within the first quarter.
•Efficient Policy Implementation: Developed and implemented streamlined policies for
resource, quality, and inventory management, reducing wastage by 15% and improving
inventory turnover by 20%.
•Employee Development and Performance Enhancement: Spearheaded the design
and execution of employee development programs, leading to a 25% increase in
productivity and a 30% decrease in staff turnover.
•Cross-Functional Collaboration for Process Improvement: Collaborated with
diverse teams to identify and implement process improvements, resulting in a 20%
reduction in production lead time and a 15% increase in customer satisfaction ratings.
•Performance Monitoring and Actionable Insights: Monitored key performance
indicators and executed corrective actions to achieve operational objectives effectively,
resulting in a 10% improvement in overall operational efficiency.

Operations Manager - Luxury Lifestyle à Mandily Trading
  • Arabie Saoudite - Riyad
  • avril 2019 à novembre 2020

•Strategic Leadership: Spearheaded policy formulation, planning, and decision-making,
boosting operational efficiency by 10%.
•Operational Efficiency: Implemented policies, reducing processing time by 15% and
increasing resource utilization by 20%.
•Business Growth: Identified opportunities, resulting in a 15% market share increase
and 20% revenue rise.
•Team Leadership: Led cross-functional teams, improving project completion time by
25% and team productivity by 30%.
•Continuous Improvement: Cultivated innovation, leading to a 20% decrease in waste
and 25% higher customer satisfaction.

Operations Manager - Multi Brands of Jewelry, Watches, Accessories, and Lifestyle à Platinum Sands Co. Ltd, Ali Bin Ali Group of Company
  • Arabie Saoudite - Riyad
  • janvier 2018 à mars 2019

•Business Strategy Development: Developed and implemented business strategies
resulting in a 15% increase in customer acquisition, a 20% rise in foot traffic, and a 25%
growth in profitability.
•Sales Staff Training and Motivation: Conducted training sessions leading to a 20%
improvement in sales staff performance and a 15% increase in sales targets achievement.
•Customer Satisfaction: Achieved exceptional customer satisfaction levels, resulting in a
20% increase in customer retention and a 25% rise in positive customer feedback.
•Store Administration: Managed store administration tasks, ensuring compliance with
policies, reducing operational errors by 15%, and improving overall store efficiency.
•Market Analysis and Reporting: Generated reports leading to actionable insights,
contributing to a 20% increase in revenue from targeted market segments and a 15%
expansion in market share.

Deputy Showroom Manager - Chanel Fine Jewellery & Watches à Platinum Sands Co. Ltd, Ali Bin Ali Group of Company
  • Arabie Saoudite - Riyad
  • janvier 2017 à janvier 2018

•Staff Training & Evaluation: Conducted comprehensive training sessions, improving
staff knowledge by 20% and evaluating competitor strategies.
•Sales Enhancement: Implemented effective product demonstrations, boosting sales by
25% and enhancing customer engagement.
•Customer Service Excellence: Achieved 95% customer satisfaction, resolving inquiries
promptly and courteously, earning commendations.
•Performance Monitoring: Analyzed sales reports, identifying trends for a 20% sales
improvement through targeted interventions.
•Compliance Assurance: Ensured 100% compliance with quality standards and policies,
maintaining a positive customer experience.

Assistant Boutique Manager & Watches Ambassador - Van Cleef & Arpels House of Jewelry & Watches à Platinum Sands Co. Ltd, Ali Bin Ali Group of Company
  • Arabie Saoudite - Riyad
  • mars 2012 à janvier 2017

•Sales Training Programs: Implemented sales training programs resulting in a 20%
increase in monthly sales.
•Performance Improvement: Spearheaded initiatives resulting in a 15% improvement
in departmental performance metrics within the first six months of tenure.
•Customer Satisfaction: Delivered exceptional customer service, leading to a 25%
increase in customer satisfaction scores and a 10% rise in repeat business.
•Sales Strategies: Implemented innovative sales strategies resulting in a 30% boost in
revenue from watch sales during promotional campaigns.
•Team Collaboration: Fostered a collaborative team environment resulting in a 20%
decrease in staff turnover and improved overall team morale.

Senior Sales Excutive à Al Rasha International for Valuable Gifts, Accessories & Jewelries (Jamjoom Group of Companies)
  • Arabie Saoudite - Riyad
  • octobre 2006 à mars 2012

* Enhancing the quality of customer service spanning all brands.

* Making the required, necessary reports & plans.

* Distribute the target according to potentiality.

* Take care of all procedures of maintenance, overall administrative & supervising of all the activities.

* Member of department quality assurance committee.

Sales Supervisor à M.Y. Zaila Trading Establishment for Textiles & Decorations
  • Arabie Saoudite - Riyad
  • janvier 2003 à septembre 2006

•Assisting the sales manager in following up the sales.
•Review the sales coordinators to do their best.
•Preparing all pertinent documents for the projects available.
•Setting plans for the sales team to achieve the target required for them.

Éducation

Baccalauréat, Information Technology and Computing
  • à Arab Open University
  • septembre 2013

Information Technology and Computing.

Specialties & Skills

Supervising
People ‎skills: ‎honest, ‎trustworthy
Highly ‎literate ‎in ‎English ‎&Arabic ‎languages ‎and ‎driving ‎skills
Excellent computer ‎skills ‎in ‎software, ‎hardware, ‎intemet, ‎programs ‎&applications
Public ‎relationships, ‎communication ‎skills, ‎power ‎of ‎patience& ‎tolerance
People ‎skills: ‎Self- ‎confident, ‎ability ‎to ‎be ‎creative, ‎fast ‎intuition, ‎honest
Fast ‎learner ‎and ‎has ‎the ‎ability ‎to ‎handle ‎pressuized ‎working ‎environment
Reading, ‎Performing ‎Arts, ‎Public ‎Speaking, ‎Sports, ‎Volunteering, ‎Techologhy ‎&Decarations

Langues

Anglais
Expert
Arabe
Expert

Formation et Diplômes

Drama (Acting) (Formation)
Institut de formation:
Courtyard Playhouse - Dubai
Date de la formation:
January 2013
Sales Training (Formation)
Institut de formation:
Christian Bernard Group - Guy Laroche Brand for Men's Luxury Accessories
Date de la formation:
January 2009
Sales Training (Formation)
Institut de formation:
Baume and Mercier Brand for Luxury Watches
Date de la formation:
January 2011
Sales Training (Formation)
Institut de formation:
Ali Bin Ali Sales Training on a quarterly basis
Sales Training (Formation)
Institut de formation:
Van Cleef & Arpels Sales Training on a quarterly basis
Sales Training (Formation)
Institut de formation:
Mikimoto Brand for Jewelry
Date de la formation:
January 2012
Sales and Leadership Training (Formation)
Institut de formation:
Harvey Nichols
Date de la formation:
January 2010
Certificate of Appreciation from S.T.Dupont Brand for Luxury Gifts and Jewelry (Certificat)
Date de la formation:
January 2007

Loisirs

  • Richemont ‎Group ‎Van ‎Cleef ‎& ‎Arpels
    Certified