Key Account Manager
DHL Express
Total years of experience :21 years, 8 Months
DHL Express - UAE
Dates Employed Feb 2008 - Present Employment Duration9 yrs 2 mos LocationUAE
FEB 2008 - JAN 2013 - Territory Manager - Dubai - UAE.
JAN 2013 - Till Date - Key Account Manager - Dubai -UAE.
1) Responsible for representing the company and maintaining long term relationships with large and complex accounts in a competitive market place.
2) Gaining long term service commitments from assigned accounts and cross selling to maximize the share of wallet.
3) Achieving revenue and volume targets whilst maximizing profits at the desired margin.
4) Protecting clients and the company from a wide range of internal and external
threats
5) Acting as the link between the customer and the company.
• Worked at SAQR PORT container terminal.
• Managed key customers in RAK.
• Identified and worked Freight Forwarders and Shipping Lines active with shippers and importers in RAK to promote the terminal.
• Associated with Sea and Air import department.
• Added and managed sales accounts.
• Consistent territory growth.
• Certified International Supply Chain Professional -IPSCMI • Certified International Supply Chain Manager -IPSCMI
Executive MBA
Master of Science - Biochemistry