Business Unit Head
Deem
Total years of experience :16 years, 1 Months
Managing digital transformation team and credit operations team to ensure company meets its digital and credit operations process objective respectively .
Re engineering the existing process to enhance scalability and performance .
Managing a team of 22 staffs to ensure all the above mentioned tasks are completed .
ensured swift launch of dedicated digital platform for E2E business mpdel .
Role and responsibilities:
•Ensured initiation of system and processes for transactions pertaining to different remittances (LCY, FCY, FD), salaries (WPS & Non-WPS) by doing complete due diligence in accordance with central bank’s guidelines
•Involved in testing (UAT) Systems and Processes for the unit; raising CR (Change Request) and validating system changes; providing end-to-end customer service for high net individual customers .
in Auto loan, Home loan, Personal loan and sales finance department,
•Involved in underwriting manually and using automated U/W software’s and made QC and SPOC (Single Point of contact) for the process
Accomplishment:
•Acknowledged for getting approval authority worth AED 120000 for Auto loan and AED 80000 for
Junior
in Home loan department for one of the clients in the US mortgage industry.
•Involved in underwriting of home loan applications for customers based in the US.
automation of Bank of India core banking application