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Chaminda Dodampegamage, Senior Manager IT Governance

Chaminda Dodampegamage

Senior Manager IT Governance·Dubai Parks & Resorts

United Arab Emirates

Bachelor's degree, Management Information Systems

Work experience

Total years of experience: 19 years, 9 months

Senior Manager IT Governance

August 2015 - November 2017

Dubai Parks & Resorts

Dubai, United Arab Emirates

August 2015 - November 2017

Joined Dubai Parks & Resorts corporate IT team as a member of the pre-opening IT management team. Oversight on IT program governance, budget & establishing an IT operating model.
• Pre-opening IT program governance, circa USD 140M program budget, across 3 programs. Passive & Security ICT Infrastructure, Active ICT Infrastructure & Smart Services (Web Portals, business apps, business intelligence & integration).
• Establishment of IT program governance - Smart Parks Steering committee & PMO reviews.
• Definition of IT Operating Model - IT functions, IT Organization design & outsourcing strategy.
• IT Policies & processes design.
• Establishment of IT Portfolio function - Post opening CAPEX, OPEX, chargeback model & IT procurement.
• Establishment of IT Governance framework for on-going IT operations.
• Establishment of IT Service Delivery function via implementation of IT policies, processes & Service Now service management tool.

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

Director of IT Strategy & Governance

January 2013 - July 2015

Jumeirah Group

Dubai, United Arab Emirates

January 2013 - July 2015

Joined Jumeirah Group in 2006 as IT PMO Manager, rose through promotions to be Director of IT Strategy & Governance, leading IT governance & portfolio functions reporting to the VP - Information Technology.

• IT Financial Planning - Capital & Operational Expenditure.
• Overall IT financial management - IT procurement, review & approval of CAPEX & Operational expenditure.
• Review of IT contracts and strategic technology partnerships.
• Formulation of IT Strategy and alignment with business strategy.
• Owning the COBIT IT Governance framework and ensuring process maturity & improvements.
• Responsible for deployment of ITIL best practices on selected deliver & support processes.
• Responsible for ensuring internal & external audit compliance of IT processes.
• Responsible for formulation & management of IT governance programs to effectively manage IT risks.

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

IT PMO Director

November 2010 - January 2013

Jumeirah Group

Dubai, United Arab Emirates

November 2010 - January 2013

• Managing and aligning the overall IT PMO strategy with the IT strategy and business strategy.
• Owning the IT project management process and ensuring process improvements.
• Managing the IT projects portfolio by ensuring project governance across all IT projects and delivering projects within the assigned time, quality and budgetary parameters.
• Reviewing programs / projects as per Jumeirah IT Project Management Framework, project risk management project resource management.
• Chairing IT Projects Committee & program steering committees.
• Coaching & mentoring project managers on PM methodologies.

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

IT Program Director

January 2010 - November 2010

Jumeirah Group

Dubai, United Arab Emirates

January 2010 - November 2010

• Managed IT Project Management Office
• Program management of the re-implementation of Oracle eBusiness Suite ERP implementation across Jumeirah

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

IT PMO Manager

July 2006 - January 2010

Jumeirah Group

Dubai, United Arab Emirates

July 2006 - January 2010

• Managed IT Project Management Office.
• Formulated the Jumeirah IT Project Management Framework.
• Owned and maintained the Jumeirah IT Project Management Framework, executed IT projects in compliant with the
framework and reviewed IT projects to attain assigned business objectives.
Achievements:
• Established the IT Strategy & Governance Function.
• Set up the IT Governance Framework (COBIT, ITIL frameworks and IT process management).
• Established the IT Project Management Office and Jumeirah IT Project Management Framework.
• Successful turn around of key failed Business Solution projects.
• Won the Jumeirah Corporate Mentor Award.
• Member of the Dubai Holding Business Excellence program and acted as Internal Assessor in Dubai Holding Business
Excellence Award based on the EFQM (European Federation for Quality Management) excellence framework.

Company industry:
Hospitality & Accomodation
Job role:
Information Technology

Senior Officer - Business Process Improvement

June 2004 - June 2006

Union National Bank

Abu Dhabi, United Arab Emirates

June 2004 - June 2006

• Worked in the Strategic Projects & Process Improvement Dept., led a team of 2 personnel, reported to the AVP and
involved in project management and strategic management.
• Responsible for reducing operating costs and improving service quality through organizational improvements,
process re-engineering and outsourcing activities.
• Involved in business analysis, developing methodologies and executing several projects.

Company industry:
Banking
Job role:
Banking

Business Analyst

April 2003 - May 2004

Emirates Group

Dubai, United Arab Emirates

April 2003 - May 2004

• Reported to the Manager Information Systems - Group Services, as a consultant through John Keells Computer
Services and provided consultancy services in implementation of information systems.
• Involved in handling business analysis, process re-engineering and project management activities.
• Acted as the single point of contact between the Group Services (Finance, HR and IT) & CRM relationships and
Mercator (IT Division) and executed various projects.

Company industry:
Airlines
Job role:
Information Technology

Business Solutions Consultant

April 2000 - April 2003

John Keells Computer Services

Colombo 5, Sri Lanka

April 2000 - April 2003

• Led a team of 4 personnel, reported to the Head of Consulting and delivered consultancy in ERP & eBusiness systems
implementation, formulated IT/IS strategy and reviewed Information systems.
• Involved in business system analysis, providing functional consulting in Oracle eBusiness Suite including integration of
Human Resources Management System and Financials.
• Worked in the John Keells Holdings Group Human Resources Division, developed HR solution across the Group,
transferred domain knowledge to the MIS Division of JKH.
• Managed John Keells Leisure Sector e-Business Initiative, identified the Best Practices for the Hotels and Tour
Companies by studying HR practices at Hilton Hotels and Taj Hotel chain.
• Information Systems Review for MAST Lanka (Pvt.) Ltd. and conducted general outline study of the existing key
business processes across the organization.
• Project manager for the implementation of Oracle HRMS Applications for John Keells Computer Services (JKCS).

Company industry:
IT Services
Job role:
Information Technology

Enterprise Applications Project Manager

March 1998 - April 2000

hSENID Software International

Colombo 7, Sri Lanka

March 1998 - April 2000

• Responsible for project management, account management of ERP solutions development and implementation in
varied business domains including Oil & Gas, Telecommunication and Manufacturing.
• Involved in software design & development, IS quality assurance, business systems analysis, database design and
implementation of IS infrastructure projects.

Company industry:
IT Services
Job role:
Information Technology

Education

University College of Dublin, National University of Ireland, Ireland

July 2000

July 2000

Bachelor's degree, Management Information Systems

Ireland

National Institute of Business Management, Sri Lanka.

October 1998

October 1998

Higher diploma, Information Systems

Sri Lanka

Languages

English

Expert

Memberships

ISACA

Member

January 2008

Training and Certifications

Certifications
Certified NOVEL Administrator
Certified EFQM Business Excellence Assessor
Certified ITIL V3 Foundation
PMP - Certified Project Management Professional, Project Management Institute
CHBA – Certfied in Hotel Business Acumen, HSMAI University,
Certified in COBIT 5 Foundation

Training
Six Sigma Green Belt Training
Union National Bank Training
Apr 2006
Show credentials
7 habits of highly effective people
Fanklyn Covey Institute
Sep 2006
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